Highlighted
8bitbanana
1 Nickel

Alienware Alpha Basic Windows 8

I have an Alienware Alpha and I was wondering if there was a way to reset the computer to regular Windows 8 without performing a system reset and losing all my data (using something like safe mode). This is due to that I would lose my data (as mentioned) and that I have been having problems retrieving my Microsoft account password to reset.

I cannot use the alpha's desktop mode, as it is just a black screen (one of the reasons I would like to reset to windows 8)

Thanks,

Ethan

0 Kudos
1 Reply
Moderator
Moderator

RE: Alienware Alpha Basic Windows 8

Hi,

If the system is not booting into Windows, unfortunately there is no way to reset without loosing the files. You can enter safe mode and make a backup of your information, so you won't lose all the files.

Alienware Arena

Alienware-Eimy
Dell | Alienware Technical Support
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

0 Kudos