I have an Alienware Alpha and I was wondering if there was a way to reset the computer to regular Windows 8 without performing a system reset and losing all my data (using something like safe mode). This is due to that I would lose my data (as mentioned) and that I have been having problems retrieving my Microsoft account password to reset.
I cannot use the alpha's desktop mode, as it is just a black screen (one of the reasons I would like to reset to windows 8)
If the system is not booting into Windows, unfortunately there is no way to reset without loosing the files. You can enter safe mode and make a backup of your information, so you won't lose all the files.
Alienware-Eimy Dell | Alienware Technical Support #IWork4Dell Opening your case does not void your warranty! Check out Alienware Artificial Intelligence I can't always reply to PM's, if you need extra assistance visit: