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D Dex
1 Copper

Alienware Area 51-M 766 Question

I was given this laptop and the OS has been changed to Windows XP Home from Windows XP Professional. Now nothing works correctly (or at all in some cases). Does anyone know how I can obtain replacements for the CD's that came with the system?

Here are the specs that I have:

  • It DOES NOT HAVE a service tag
  • Windows sticker on the bottom reads: "Windows XP Professional 1 - 2CPU"
  • The next sticker has this:  First Line -       "Alienware Corp.               AREA 51-M"
  •                                                Second Line - "Assembled From Tested Components"
  •                                                Third Line -      "Support #: (866) 287-6727"
  •                                                 Fourth Line -   "Account #: AW-               PC-275512A"
  • I think that this is just the serial # for the case: "PZX766SN141100009"
  • BIOS Info:     CPU -                     Intel Pentium 4 3.20 GHz
  •                        System Memory - 1024 MB
  •                        Build Date -           02/24/04
  •                        BIOS Vers.-           1.14W
  •                        KBC Vers. -            1.17

Thank you for any and all help.

 

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7 Replies
D Dex
1 Copper

Re: Alienware Area 51-M 766 Question

Anyone?

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D Dex
1 Copper

Re: Alienware Area 51-M 766 Question

Any Help Please.

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89fordprobee
4 Beryllium

Re: Alienware Area 51-M 766 Question

well thats pre dell .. and is a legacy *true alienware  so you need to contact them not dell unfrtunatly i dont have it handy...  but it wont be free ..  il try nd dig  up the info if not someone here might get it faster

Alienware X51 R3 

M18X R2  🙂  (again)  

Inspiron 11 Flip , Studio 1535 ,Inspiron 6400

Previous Systems:

M18X R2, M17X R2 ,M17X R1, XPS M1730 & M1530, Inspiron 17R

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D Dex
1 Copper

Re: Alienware Area 51-M 766 Question

Thank you. I did already know it was pre-dell. I talked to someone at Dell and it seems that they do not have copies of the original disks for this laptop. I'm not expecting the disks to be free. I'm a city employee and the computer is a "hand-me-down" from one department to another. If nothing else does anyone know what software that should have been on it originally(other than Windows XP Pro). Looks like I am going to have to disect it to find exactly what hardware is in it.

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Tesla1856
6 Thallium

Re: Alienware Area 51-M 766 Question

Ya, your problems are probably worse than just needing to reload the OS. Try CPUID and PC-Wizard for internal inventory.

By now, most of those drivers should be in the Windows database. Try loading a newer OS like Vista or Win7 (even as just a test ... I think it will work for 30 days without activation) ... see if the hardware even works.

Also see:

support.alienware.com/.../driver_downloads.aspx

... to try to patch missing XP drivers.


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Tesla1856
6 Thallium

Re: Alienware Area 51-M 766 Question

If you want to see if the computer works without messing with the hard-drive (wants left of the OS that you don't seem to have a backup copy of) ...

If it will boot and run these from CD or whatever, the PC might be worth fixing.

http://www.bootdisk.com/

If that works, try this (a CD or USB bootable OS)

www.ubuntu.com/.../download

If all that works, and you still want XP, just borrow someones XP disc, install it, and use the number from the CoA on machine to validate.

Also, programs like Acronis or similar can "bare metal backup image" that whole drive if you want to save it.


Registered Microsoft Partner and Apple Developer
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Accept as Solution" button on any post that answers your question best.
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Tesla1856
6 Thallium

Re: Alienware Area 51-M 766 Question

If Alienware will not provide replacement disc:

support.microsoft.com/.../en-us


Registered Microsoft Partner and Apple Developer
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Accept as Solution" button on any post that answers your question best.
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