Highlighted
Moziqui
6 Indium

Alienware Aurora - 6 beeps

Hi all,

I'm looking to confirm an issue, I have had my Alienware Aurora for about 5 years, I was browsing last night when it simply blacked out and shut down. When I attempted to boot it up I hear a fan power up, then click off, then power up again, then finally followed by 6 beeps continuously. 

According to the manual and everything I've read this indicates a failure in the graphics card, I opened it up, unhooked the card completely, reconnected it but still got the same result. Is it safe to assume the graphics card needs to be replaced? What I have in there right now is a ATI Radeon HD 5970 2GB, any recommendations for a replacement would also be helpful. 

I also attempted to disconnect anything I could inside the unit to see if there was another problem, it was certainly dusty in there so I cleaned it out a little but still no luck. 

Thanks in advance!

Tags (4)
0 Kudos
11 Replies

RE: Alienware Aurora - 6 beeps

Hi Moziqui,

6 beeps indicates issue with the Video Card on the system.

Please refer to Page 51 on the manual given below:

http://bit.ly/ZwqtG3

Thanks & Regards
Manshu S
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US CustomersIndia CustomersFor Dell support videos click here.

0 Kudos
Moziqui
6 Indium

RE: Alienware Aurora - 6 beeps

Hi Manshu, I have seen that which was able to help me identify the issue, is the only solve a replacement of the graphics card?

0 Kudos

RE: Alienware Aurora - 6 beeps

Hi Moziqui,

Thank you for the reply.

Check if the system works properly without the video card.

Replacing the video card will isolate if it is an issue with the video card or the slot.

NOTE: Computer components are to be replaced by a professional only. 

Thanks & Regards
Manshu S
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US CustomersIndia CustomersFor Dell support videos click here.

0 Kudos
Moziqui
6 Indium

RE: Alienware Aurora - 6 beeps

Removing the graphics card had no effect, the same thing happens, the same 6 beeps.
0 Kudos
8 Krypton

RE: Alienware Aurora - 6 beeps

Try a know good PCIe video card (even if it's an old slow one). That should test the PCIe x16 slot and the motherboard.


Registered Microsoft Partner and Apple Developer
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Accept as Solution" button on any post that answers your question best.
0 Kudos
Moziqui
6 Indium

RE: Alienware Aurora - 6 beeps

If after I remove the video card it still gives me the 6 beeps, wouldn't that mean the problem must be something other than the card?
0 Kudos
Moderator
Moderator

RE: Alienware Aurora - 6 beeps

Hello Moziqui!

If you test the video card in different slots and the 6 beeps issue persists, then yes the video card might be damage.

Alienware-Milena
Dell | Alienware Technical Support Alienware Arena
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

0 Kudos
Moziqui
6 Indium

RE: Alienware Aurora - 6 beeps

I just tried the card in an alternative slot and the same thing happened, I have a new card coming today that I will install and see if that makes a difference. I'm not convinced it will since I've removed the card completely and I still get the same 6 beeps.

0 Kudos
Moziqui
6 Indium

RE: Alienware Aurora - 6 beeps

So I got a new card and the good news is I have had some success, the system boots up, gets past the initial screen and then I get a black screen simply stating 'missing operating sys'.

0 Kudos