Start a Conversation

Unsolved

This post is more than 5 years old

Closed

9537

January 5th, 2018 09:00

Alienware Aurora R4 AlienwareFX not working.

I have an older Alienware Aurora R4 i7-4930k and the thermal controller for the fans has stopped working. I have tried installing the 4.5 version but get an error message and the install fails. 

Is there an older or different version for the Aurora available?

thanks

3 Apprentice

 • 

4.4K Posts

January 5th, 2018 10:00

Hi robyn.rudisill‌,

What OS version do you have on the system?

Make sure the BIOS is up to date and also uninstall and reinstall the Command Center in a proper way by following ALL the steps on this article: How to Remove and Reinstall the Alienware Command Center | Dell US 

No Events found!

Top