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39761
Alienware Command Center modules Issues
Hi.
I have problems with the Alien FX module,Alienware 14 with the newest version 3.5.14.0 with Windows 7 SP2 Home Premium with all updates.
I got the follow trace
System.NullReferenceException: Object reference not set to an instance of an object.
at AlienLabs.AlienFX.Tools.Classes.CommunicationServiceClass.SetFirmwareFilesPath(String path)
at AlienLabs.AlienFX.Tester.TesterMainForm..ctor()
at AlienLabs.AlienFX.Tester.App.AppStartup(Object sender, StartupEventArgs args)
Also have problems with AlienTouch module with this trace:
System.ArgumentException: Value does not fall within the expected range.
at SYNCTRLLib.ISynDeviceCtrl.GetLongProperty(SynDeviceProperty eProperty)
at AlienLabs.TouchPad.Domain.Classes.TappingServiceClass.get_IsDisabledIfMouseAttached()
at AlienLabs.TouchPad.App.Presenters.TappingPresenter.refresh()
at AlienLabs.TouchPad.App.Views.Classes.ViewFactoryClass.newTappingView()
at AlienLabs.TouchPad.App.Views.Classes.ViewFactoryClass.newView(ViewType type)
at AlienLabs.TouchPad.App.Views.Classes.ViewRepositoryClass.newView(ViewType type)
at AlienLabs.TouchPad.App.Presenters.TouchPadPresenter.activate(ViewType type)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at System.Windows.Controls.RadioButton.OnChecked(RoutedEventArgs e)
at System.Windows.Controls.Primitives.ToggleButton.OnIsCheckedChanged(DependencyObject d, DependencyPropertyChangedEventArgs e)
at System.Windows.DependencyObject.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
at System.Windows.FrameworkElement.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
at System.Windows.DependencyObject.NotifyPropertyChange(DependencyPropertyChangedEventArgs args)
at System.Windows.DependencyObject.UpdateEffectiveValue(EntryIndex entryIndex, DependencyProperty dp, PropertyMetadata metadata, EffectiveValueEntry oldEntry, EffectiveValueEntry& newEntry, Boolean coerceWithDeferredReference, Boolean coerceWithCurrentValue, OperationType operationType)
at System.Windows.DependencyObject.SetValueCommon(DependencyProperty dp, Object value, PropertyMetadata metadata, Boolean coerceWithDeferredReference, Boolean coerceWithCurrentValue, OperationType operationType, Boolean isInternal)
at System.Windows.DependencyObject.SetValue(DependencyProperty dp, Object value)
at System.Windows.Controls.Primitives.ToggleButton.set_IsChecked(Nullable`1 value)
at AlienLabs.TouchPad.App.Views.Xaml.NavigationControl.createViewLinkbyType(ViewType viewlinkItem)
at AlienLabs.TouchPad.App.Views.Xaml.NavigationControl.createViewLinks()
at AlienLabs.TouchPad.App.Views.Xaml.NavigationControl.Loading(Object sender, RoutedEventArgs e)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at MS.Internal.FrameworkObject.OnLoaded(RoutedEventArgs args)
at System.Windows.BroadcastEventHelper.BroadcastEvent(DependencyObject root, RoutedEvent routedEvent)
at System.Windows.BroadcastEventHelper.BroadcastLoadedEvent(Object root)
at System.Windows.Media.MediaContext.FireLoadedPendingCallbacks()
at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
at System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
at System.Windows.Media.MediaContext.RenderMessageHandler(Object resizedCompositionTarget)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
Thank you.
1r0n
5 Posts
0
December 27th, 2013 09:00
The twitter account of Alienware told me the next steps:
1 - Uninstall Alienware Command Center
2 - Update/Repair .net (I used .net 4.5)
3 - Clean windows register, used Tuneup but can use CCleaner (This is mine xD)
4 - Install Alienware Command Center
And now is working ^_^
AndrewSi
901 Posts
0
December 13th, 2013 21:00
Hi, check this thread.
http://en.community.dell.com/owners-club/alienware/f/3746/t/19535484.aspx
1r0n
5 Posts
0
December 13th, 2013 22:00
Is the version i said.
IGingerNinjaI
4 Posts
0
December 26th, 2013 09:00
I have the same problem, your not alone on this one. I hope someone can help.
syaoranqc
1 Message
0
December 4th, 2014 14:00
i've try this method 2-3 time and it didn't work yet
1r0n
5 Posts
0
December 4th, 2014 15:00
Try uninstalling all .NET packages and cleaning the register.
Also run Windows Update.