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BloodWolf2312
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Alienware M11x factory reset help!

My Alienware M11x R3 has so many problems that I can't even count all of them. So one day I decided to factory reset my laptop, not knowing that this would lead me on a stressful 3 months just to try and fail at factory reset this stupid thing. Here's a video showing my problem...

https://www.youtube.com/watch?v=yvN9X_3jVXM

I have tried multiple ways and they all failed and I'm hoping that the Dell community might help me.

I sometimes get an error message that has "0x0000000d" or something like that.

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5 Replies

Re: Alienware M11x factory reset help!

BloodWolf2312,

If the factory reset is not working the issue can be related with the OS and might be corrupted.

Did you tried reinstalling windows?

Karen M.
Dell | Alienware Technical Support Alienware Arena
Opening your case and/or replacing parts yourself does not void your warranty!
YouTube Logo Check out our disassemble videos on YouTube
If you need extra assistance please use Facebook Logo Twitter Logo, I can't always reply to PM's

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BloodWolf2312
1 Nickel

Re: Alienware M11x factory reset help!

My Alienware didn't come with a Windows 7 disk.

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BloodWolf2312
1 Nickel

Re: Alienware M11x factory reset help!

My Alienware didn't come with a Windows 7 disk.

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BloodWolf2312
1 Nickel

Re: Alienware M11x factory reset help!

I found my Windows 7 disk (I found it hidden in my old box that my Alienware came in) and while I try to reinstall windows, the screen goes black after it loads the files..

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Re: Alienware M11x factory reset help!

How long stays in a black screen?

Karen M.
Dell | Alienware Technical Support Alienware Arena
Opening your case and/or replacing parts yourself does not void your warranty!
YouTube Logo Check out our disassemble videos on YouTube
If you need extra assistance please use Facebook Logo Twitter Logo, I can't always reply to PM's

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