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August 6th, 2012 07:00

Alienware M17X R3 Stuck with Integrated Intel HD3000

Dear Dell,

Please help I am stuck. I have tried to re install everything even Sytem restore. Still the same. Please help.

You can see my specs below. Thanks in advance!

Community Manager

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54.2K Posts

August 6th, 2012 09:00

Nvidia Optimus Selection for M11x-R2, M11x-R3, M14x, M17x-R3, M18x
The Nvidia processor is turned on only for preset applications and thus extends the battery life. To force it on all the time, do the following -
* Be sure the AC adapter is plugged in
* Open the Nvidia Control Panel
* Select Manage 3D Settings
* Under the Global Settings tab, select High Performance Nvidia processor
* Click Apply
* Close the Nvidia Control Panel
* Run the Nvidia Optimus Test Tool http://dell.to/Mttqlb
* Test some games
* If still no go, follow the correct video driver install/uninstall procedure http://dell.to/LcnPvc

13 Posts

August 6th, 2012 19:00

Hi Chris. Thank you for the quick reply. I did all of the advise that you gave me, unfortunately Im still stuck with the Intel Graphics. When I uninstall the Nvidia & re install it with the latest driver, it cannot find compatible graphics hardware. What shall I do? Im using my laptop for my work that normally deals with intensive 3D modelling.

13 Posts

August 7th, 2012 07:00

Ok Chris, I will try opening & reseating it. Let you know the result later. thanks

Community Manager

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54.2K Posts

August 7th, 2012 07:00

You need to open the case cover and check the discrete video card connectors to make sure they are seated correctly. The instructions are in the Service Manual. http://dell.to/NyFNYK

13 Posts

August 7th, 2012 10:00

I did reseat the Card Chris, manage to to get and see the Nvidia Panel for a while then it hanged, after that Im back to the Intel Graphics Card again. Under Device Manager its still shows one Graphics device, Intel. So sad

Community Manager

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54.2K Posts

August 9th, 2012 07:00

What happens when you attempt to load the vbios? http://dell.to/O6DgZ1

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