vernonmaxel
2 Bronze

Alienware M17X R3 Stuck with Integrated Intel HD3000

Dear Dell,

Please help I am stuck. I have tried to re install everything even Sytem restore. Still the same. Please help.

You can see my specs below. Thanks in advance!

________________________________________________________________________________
Alienware Aurora R4
Intel Core i7-3930K CPU @ 3.2-3.9GHz
16 Gb DDR3(1600MHz)
NVIDIA GeForce GTX 670 2.00 GB SLI
256 SSD+1TB Hard Drive
Windows 7 Home Premium




Alienware M17XR3 1

2nd generation Intel(R) Core(TM) i7-2860QM Processor 2.5GHz
16GB 1333MHz DDR3 SDRAM(4x4GB) 1
750GB 7200RPM Hard Drive 1
RAID 0 (Striped Disk Array) 1
7200RPM 2nd Hard Drive
2GB GDDR5 NVIDIA® GeForce® GTX 580M
Genuine Windows® 7 Home Premium 64bit (English)
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6 Replies
Moderator
Moderator

Re: Alienware M17X R3 Stuck with Integrated Intel HD3000

Nvidia Optimus Selection for M11x-R2, M11x-R3, M14x, M17x-R3, M18x
The Nvidia processor is turned on only for preset applications and thus extends the battery life. To force it on all the time, do the following -
* Be sure the AC adapter is plugged in
* Open the Nvidia Control Panel
* Select Manage 3D Settings
* Under the Global Settings tab, select High Performance Nvidia processor
* Click Apply
* Close the Nvidia Control Panel
* Run the Nvidia Optimus Test Tool http://dell.to/Mttqlb
* Test some games
* If still no go, follow the correct video driver install/uninstall procedure http://dell.to/LcnPvc

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vernonmaxel
2 Bronze

Re: Alienware M17X R3 Stuck with Integrated Intel HD3000

Hi Chris. Thank you for the quick reply. I did all of the advise that you gave me, unfortunately Im still stuck with the Intel Graphics. When I uninstall the Nvidia & re install it with the latest driver, it cannot find compatible graphics hardware. What shall I do? Im using my laptop for my work that normally deals with intensive 3D modelling.

________________________________________________________________________________
Alienware Aurora R4
Intel Core i7-3930K CPU @ 3.2-3.9GHz
16 Gb DDR3(1600MHz)
NVIDIA GeForce GTX 670 2.00 GB SLI
256 SSD+1TB Hard Drive
Windows 7 Home Premium




Alienware M17XR3 1

2nd generation Intel(R) Core(TM) i7-2860QM Processor 2.5GHz
16GB 1333MHz DDR3 SDRAM(4x4GB) 1
750GB 7200RPM Hard Drive 1
RAID 0 (Striped Disk Array) 1
7200RPM 2nd Hard Drive
2GB GDDR5 NVIDIA® GeForce® GTX 580M
Genuine Windows® 7 Home Premium 64bit (English)
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Moderator
Moderator

Re: Alienware M17X R3 Stuck with Integrated Intel HD3000

You need to open the case cover and check the discrete video card connectors to make sure they are seated correctly. The instructions are in the Service Manual. http://dell.to/NyFNYK

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vernonmaxel
2 Bronze

Re: Alienware M17X R3 Stuck with Integrated Intel HD3000

Ok Chris, I will try opening & reseating it. Let you know the result later. thanks

________________________________________________________________________________
Alienware Aurora R4
Intel Core i7-3930K CPU @ 3.2-3.9GHz
16 Gb DDR3(1600MHz)
NVIDIA GeForce GTX 670 2.00 GB SLI
256 SSD+1TB Hard Drive
Windows 7 Home Premium




Alienware M17XR3 1

2nd generation Intel(R) Core(TM) i7-2860QM Processor 2.5GHz
16GB 1333MHz DDR3 SDRAM(4x4GB) 1
750GB 7200RPM Hard Drive 1
RAID 0 (Striped Disk Array) 1
7200RPM 2nd Hard Drive
2GB GDDR5 NVIDIA® GeForce® GTX 580M
Genuine Windows® 7 Home Premium 64bit (English)
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vernonmaxel
2 Bronze

Re: Alienware M17X R3 Stuck with Integrated Intel HD3000

I did reseat the Card Chris, manage to to get and see the Nvidia Panel for a while then it hanged, after that Im back to the Intel Graphics Card again. Under Device Manager its still shows one Graphics device, Intel. So sad

________________________________________________________________________________
Alienware Aurora R4
Intel Core i7-3930K CPU @ 3.2-3.9GHz
16 Gb DDR3(1600MHz)
NVIDIA GeForce GTX 670 2.00 GB SLI
256 SSD+1TB Hard Drive
Windows 7 Home Premium




Alienware M17XR3 1

2nd generation Intel(R) Core(TM) i7-2860QM Processor 2.5GHz
16GB 1333MHz DDR3 SDRAM(4x4GB) 1
750GB 7200RPM Hard Drive 1
RAID 0 (Striped Disk Array) 1
7200RPM 2nd Hard Drive
2GB GDDR5 NVIDIA® GeForce® GTX 580M
Genuine Windows® 7 Home Premium 64bit (English)
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Moderator
Moderator

Re: Alienware M17X R3 Stuck with Integrated Intel HD3000

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