1 Nickel

Alienware M17x-R3 BIOS Password

I am a law enforcement officer and our office just received the above laptop as a forfeiture in a criminal case. The defendant has installed a BIOS password and of course, he has refused to provide the password. It seems that from what I have read the password can be reset by calling DELL support and providing proof of ownership...

If anyone from DELL sees this I have two questions:

1.) Will a court order that includes the device service tag, make and model suffice for proof?

2.) Will there be a cost associated with this and, if so, approximately how much?

Thanks in advance...

0 Kudos