My laptop arrived with a personalised name plate, but with AW: in front. Is this normal? I.e. say I typed in 'fishsticks' in the customising page, is it meant to arrive as 'AW:fishsticks'?
This is not normal. at least not from my experiences. My nameplate does not have this "AW:" before it.
I would recommend double checking your order, and then contacting dell order support to see about a replacement nameplate.