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Alienware R3 17 Keyboard Lights revert to Default on startup.

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Hi, just bought a new R3 17" laptop and already have 2 issues:

1. Intel display keeps failing and recovering when surfing the net.

2. Keyboard lights are saved to a new theme and never changed but they keep reverting to the default setup when rebooting the laptop.

Any ideas?

Thanks.

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Moderator
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RE: Alienware R3 17 Keyboard Lights revert to Default on startup.

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Hi,

Update the Bios version to the latest here.

Also follow the steps on the link below to know what to do when the command center is not working properly (how to reinstall):

Alienware Command Center Quick Guide

Let me know how it works!


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Alienware-Eimy
Dell | Alienware Technical Support
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

View solution in original post

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Highlighted
Moderator
Moderator

RE: Alienware R3 17 Keyboard Lights revert to Default on startup.

Jump to solution

Hi,

Update the Bios version to the latest here.

Also follow the steps on the link below to know what to do when the command center is not working properly (how to reinstall):

Alienware Command Center Quick Guide

Let me know how it works!


Alienware Arena

Alienware-Eimy
Dell | Alienware Technical Support
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

View solution in original post

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