Highlighted
FantasyGamer
1 Nickel

Alienware X51 R2 - Creator's Update Bios Problem

Jump to solution

Hi,

I've just received the creator's update and have installed it successfully.
However, while installing I've had some problems with the Alienware X51 R2 getting stuck at the alienware head logo while booting...
I've managed to install the update correctly, though I'm still having this issue where my system is getting stuck every time I boot my PC. It get's stuck at the head logo and I have to use CTRL+ALT+DEL to make the system restart itself and then the booting completes without any problems...
To solve this issue I updated my Bios to the new version (A12 -> support for RS2 update) but it didn't solve the issue...

Anyone know any Bios settings I have to change or any other solution to this problem?

Thanks in advance!

9 Replies

Re: Alienware X51 R2 - Creator's Update Bios Problem

Jump to solution

did you reset the BIOS Settings after BIOS Update?

Area 51-R2, BIOS A10, i7-5820K @ 4.0 GHz, Crucial Tactical 64 GB @ 2666 MHz, Titan X(P),

Samsung 960 Pro M2 SSD, Crucial MX300 SSD, 1500W Dell PSU, Win10 Home, Yoda USB Guard Smiley Happy

FantasyGamer
1 Nickel

Re: Alienware X51 R2 - Creator's Update Bios Problem

Jump to solution

No, I didn't. Is it required or recommended after every bios update?
I've entered the bios and when I try to reset to defaults it asks me if it's okay to load defaults and also that the secure boot keys will change. Is it okay to do so? Or will I need to reinstall windows?

Thanks a lot!

0 Kudos
FantasyGamer
1 Nickel

Re: Alienware X51 R2 - Creator's Update Bios Problem

Jump to solution

Alright, I enabled secure boot in the BIOS and everything is working as it should now.

So for the people who have the same issue, try enabling secure boot in the BIOS settings.

redc143
1 Copper

Re: Alienware X51 R2 - Creator's Update Bios Problem

Jump to solution

I flashed A12 to upgrade from A07. I have a x51 r2, It wont boot, it just sits at the alien screen with the bios info. The only way i can get it to boot is by pressing f12. I have tried download a07 and re flashing in windows but it says that it cant get authorization to flash. 

I will try enabling secure boot when i get home later on.

0 Kudos
redc143
1 Copper

Re: Alienware X51 R2 - Creator's Update Bios Problem

Jump to solution

Problem solved. I changed from legacy to uefi. Had to reboot a couple of times for it to take hold, but Eureka! I fixed it.

FantasyGamer
1 Nickel

Re: Alienware X51 R2 - Creator's Update Bios Problem

Jump to solution

Yeah, some settings to check when you've updated  your Alienware: UEFI and secure boot!

Glad you fixed it!

0 Kudos
Mkaltea
1 Copper

Re: Alienware X51 R2 - Creator's Update Bios Problem

Jump to solution

I upgraded from A09 to A12 and got the same issue. I could not change safe boot but changing from legacy to UEFI BIOS sorted the issue for me.

hexagram87
1 Copper

Re: Alienware X51 R2 - Creator's Update Bios Problem

Jump to solution

Thanks, this worked great.

0 Kudos
suzieanddougie
1 Copper

Re: Alienware X51 R2 - Creator's Update Bios Problem

Jump to solution

THANK YOU !!!!     I've been fighting this problem for a few weeks, reloaded windows and just couldn't figure it out.    So I moved up to R12 bios, set it to secure boot and UEFI.    IT WORKS !!!

Thank you VERY much !~