Highlighted
Firehive
1 Copper

Alienware X51 Windows 8 factory restore

When I go to restore my PC it says I have to place in the media disk as I have some files missing so I place the windows 8 disk in and another one I was given with the computer but with both a message comes up saying it can't be verified/it's the wrong one. I really need assistance as I don't know what to do from this point as when I am playing on my PC I get constant crashes I feel I need to wipe it.

0 Kudos
1 Reply
Moderator
Moderator

RE: Alienware X51 Windows 8 factory restore

You can try to perform an Alienrespawn, and if that does fix the problem you can request a new media cd here.

Besides that I will recommend you to run a hardware test (PSA) just to make sure all the hardware is in good conditions. 

Alienware-Milena
Dell | Alienware Technical Support Alienware Arena
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

0 Kudos