waysiong
1 Copper

Alienware m17x r3, sreen dimmed after installing display drivers

Hi, 

I have an Alienware m17x r3 with ATI radeon 6990M. 

I have recently had a service where my graphics card was replaced. Upon installing the display driver for the graphics card from Dell support, the maximum screen brightness had decreased and the screen is dim. I am still able to adjust screen brightness with the fn keys. 

If i delete the display driver it is bright again. 

I have tried reinstalling from dell support and amd website. Tried clean reinstall. Tried installing without catalyst control centre. No luck. 

Getting frustrated. 

Help is appreciated! 

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1 Reply

RE: Alienware m17x r3, sreen dimmed after installing display drivers

Hi Waysiong,

Basically you did all the troubleshooting, I would suggest for you to contact your local tech support to get the video card replaced again.

Alienware-AlexanderJ
Dell | Alienware Technical Support & Community Manager Alienware Arena
#IWork4Dell
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