Unsolved
This post is more than 5 years old
2 Posts
0
6171
Alienware m18x dead
Hello
So I have an Alienware m18x that is 3 years old and yesterday it suddenly crashed while i was playing games. There were no warnings, nothing. When i try to turn it on it doesn't do anything. No lights, no beeps, fan isn't working either. I have no idea what could it be.
Thank you for answers.
getprototype
2 Posts
0
July 6th, 2015 12:00
Nothing happend so it is probably motherboard failure do you know how much would it approximately cost to repair it
Alienware - Rodrigo
7 Technologist
7 Technologist
•
4.4K Posts
0
July 6th, 2015 12:00
Hello,
Is there a light on the AC adapter power brick? If you have it connected to a power surge protector, please connect it directly to the wall and try to turn it on. Try to do a power drain, to do this remove the battery and hold the power button down for 1 minute. Then connect the battery again and try to turn it on. If it still does the same thing, this could be a possible motherboard failure. Please let me know how it goes.
Alienware - Rodrigo
7 Technologist
7 Technologist
•
4.4K Posts
0
July 7th, 2015 09:00
Please send me a PM with your service tag and I will check on the price information.