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itsjeff
1 Copper

Alienware tactx keyboard light problem---HELP

Hello i just recently got this awesome keyboard. but i do have a problem with the lights. i installed the command center and all of that but the only lights that will light up are The Caps/Num/Scroll lock lights and the commands at the top left work but nothing else. it would be nice to get the whole keyboard lit up. i tryied uninstalling and reinstalling the software which didnt fix the problem. Help me

thanks

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5 Replies
Alienware-Natal
4 Beryllium

Re: Alienware tactx keyboard light problem---HELP

Hi itsjeff,

Did you put in the disk that came with the keyboard and installed everything? or did you just download the command center from our support site?

Alienware-Natalia
Dell | Alienware Technical Support Alienware Arena
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itsjeff
1 Copper

Re: Alienware tactx keyboard light problem---HELP

Yeah I downloaded the command center from the site! I don't have the disk that came with the keyboard...I thought downloading it from the site would suffice! Would it make a difference if I did use the disk that came with the keyboard, And is there a way to get a new disk somehow?
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Tesla1856
6 Thallium

Re: Alienware tactx keyboard light problem---HELP

While you likely need Command Center to control the lights and features... what you need installed first is the special drivers for the keyboard and mouse:

www.dell.com/.../alienware-x51


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itsjeff
1 Copper

Re: Alienware tactx keyboard light problem---HELP

i already installed that before i posted this! is there another explanation on why this is happening...it's not a big deal but it would be nice to have all the lights working on the keyboard

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Alienware-Natal
4 Beryllium

Re: Alienware tactx keyboard light problem---HELP

Have you tried the keyboard on another computer?

Alienware-Natalia
Dell | Alienware Technical Support Alienware Arena
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
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