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Alienware video warranty
While playing a game the screen goes black and laptop locks up needing a hard shutdown. This started back in September but was random. Now it happens all the time, tech support says its my video card but my warranty went out Nov 16. They have parts to repair this but they are only for laptops in warrant. You can track my problem in system history from Sept but Alienware will do nothing about it. How do they expect return customers when their laptops become $4300 paperweights after two years. Not happy!! I bought my first Dell computer in 95 when their only advertisement was in computer magazines. Have they become too big to care about their customers!
ejn63
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February 16th, 2015 13:00
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Replacement Parts, Mon–Fri 7 a.m.–9 p.m. CST Sat & Sun 8 a.m.–6 p.m. CST, 1-800-357-3355