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jwoger
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Alienware x-51 Worst Ever Lemon

I have had multiple issues with my X-51 since I purchased it less than a year ago. The customer service of the tech support agents are horrific. They offered an "Above and Beyond" replacement of refurbished motherboard, HD and memory. I will never trust this machine again. I asked for a replacement and was laughed at. The Windows 10 issues are numerous and it will soon be just a play toy for my kid to use.

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Moderator
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RE: Alienware x-51 Worst Ever Lemon

Hi,

I’m sorry to hear you had a bad experience with technical support. Could you please send me your Service Tag through a personal message so we can review your case?

Alienware-Alex
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