So I got my Alienware x51 last week and i've already ran into lots of problems with it. Whenever I play games my computer always freezes. I know it isn't the game because if it was the game I would be able to ALT+TAB out of the program to shut it down. I would always have to force restart the Alienware and play the game all over again. This is really annoying because I bought a computer that was made for games and yet it won't live up to it's expectations. Please help me!
I've already diagnosed my Alienware through the menu you use when you press F12 on the boot up of the machine. All the components passed as OK. I have also checked the Event Viewer and it told me the event was critical and the source of it was the Kernal Power.
I’m sorry to hear that you are facing issues with your system.
On this article you will find some tips to improve the performance of the system when you are playing.
Alienware-Milena Dell | Alienware Technical Support #IWork4Dell Opening your case does not void your warranty! Check out Alienware Artificial Intelligence I can't always reply to PM's, if you need extra assistance visit: