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omorah
1 Copper

Alienware x51 R3 freezing when left idle for extended periods of time.

Hello, My Alienware X51 R3 keeps freezing. It's fine if you use it, rarely ever has it crashed when gaming. But when I leave it on for a few hours or leave the house, 90% of the time I come back and it's frozen. I noticed it freezes whenever it goes into sleep mode also. So I disabled sleep mode but it still freezes if I leave it for a while. Can anyone help?

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Moderator
Moderator

RE: Alienware x51 R3 freezing when left idle for extended periods of time.

Hi,

On this model this issue could be related to the ASMEDIA USB driver causing the freezing. Please update the driver here.

If the issue persist, update the video driver here.


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