My x51 has been working fine until today when it suddenly restarted and showed nothing but a black screen. I attempted to unplug and plug back in the ac adapter as well as my DVI-D dual link but had no luck with it. Can anyone help me with this?
Try a different monitor, it may not be an issue with your x51 after you tried the things you mentioned above. If you cant try a different monitor at least try to switch the monitors channels, hdmi, dvi etc
And try to unplug the monitor, leave it unplugged for a couple of seconds. Start it up again and see what happens.
If none of the above work call AW tech support...
My Alienware x51 - Core i7 2600, EVGA GTX 660Ti, 8GB RAM, Crucial m4 256GB SSD (replaces HDD for better cooling)
You can also try a different cable or connection, try the onboard HDMI in. If none of that works please send us an e-mail with your tag and phone number along with a brief description of the issue that you are experiencing and we will get back to you as soon as possible.
Hmm, can you start in "safe mode" at that boot up prompt to see if it gets into windows that way? Also give support a call at 1800-alienware so they can walk through some troubleshooting with you or Luis can help here.
What if the screen just show black screen (no signal black). And there was not even a beep. Yesterday, I accidentally "upgrade" the bios version from A03 to A02. Then the computer just show the black screen. No beep, no bios option... I feel miserable.