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8 Krypton

An issue with your computer is blocking the VAC system. You cannot play on secure servers.

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Hello,

I have a very bid problem and please help me . The steam give me this error  : https://support.steampowered.com/kb_article.php?ref=2117-ILZV-2837 followed all the steps and the problems is resolved just for the moment 24 hours max . Tried to change the Windows 8.1 Professional with the Windows 8.1 Enterprise and the same error .... at the last i detected what is the PROBLEM .... Steam  make conflict with the Killer e2200 Gigabit Ethernet Controller (NDIS 6.30) .

Here is my laptop specification :

Processor Information:
    Vendor:  GenuineIntel
    CPU Family:  0x6
    CPU Model:  0x3c
    CPU Stepping:  0x3
    CPU Type:  0x0
    Speed:  2494 Mhz
    8 logical processors
    4 physical processors
    HyperThreading:  Supported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Supported
    SSE4a:  Unsupported
    SSE41:  Supported
    SSE42:  Supported
    
Network Information:
    Network Speed:  
    
Operating System Version:
    Windows 8.1 (64 bit)
    NTFS:  Supported
    Crypto Provider Codes:  Supported 311 0x0 0x0 0x0
    
Video Card:
    Driver:  NVIDIA GeForce GTX 860M

    DirectX Driver Name:  nvumdshim.dll
    Driver Version:  9.18.13.4752
    DirectX Driver Version:  9.18.13.4752
    Driver Date: 5 Feb 2015
    OpenGL Version: 4.5
    DirectX Card: NVIDIA GeForce GTX 860M
    VendorID:  0x10de
    DeviceID:  0x119a
    Number of Monitors:  1
    Number of Logical Video Cards:  1
    No SLI or Crossfire Detected
    Primary Display Resolution:  1920 x 1080
    Desktop Resolution: 1920 x 1080
    Primary Display Size: 15.04" x 8.46"  (17.24" diag)
                                            38.2cm x 21.5cm  (43.8cm diag)
    Primary Bus: PCI Express 16x
    Primary VRAM: 2047 MB
    Supported MSAA Modes:  2x 4x 8x 
    
Sound card:
    Audio device: Speakers (Logitech G35 Headset)
    
Memory:
    RAM:  16265 Mb
    
Miscellaneous:
    UI Language:  English
    Microphone:  Not set
    Media Type:  DVD
    Total Hard Disk Space Available:  310220 Mb
    Largest Free Hard Disk Block:  234051 Mb
    OS Install Date: Jan 01 1970
    Game Controller: None detected
    
Installed software:
    Advanced SystemCare Ultimate 8
    Alienware Command Center
    Alienware On-Screen Display
    Bonjour
    Counter-Strike: Global Offensive
    Dolby Digital Plus Home Theater
    EMSC
    Game Booster 3
    Google Chrome
    Google Update Helper
    Intel® Trusted Connect Service Client
    Intel(R) Management Engine Components
    Intel(R) Processor Graphics
    Intel(R) Rapid Storage Technology
    Intel(R) Wireless Bluetooth(R)(patch version 17.1.1449.356)
    IObit Uninstaller
    KMSpico v9.3.3
    Logitech Gaming Software
    Logitech Gaming Software 8.57
    Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219
    Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
    NVIDIA 3D Vision Driver 347.52
    NVIDIA Control Panel 347.52
    NVIDIA GeForce Experience 2.2.2
    NVIDIA GeForce Experience Service
    NVIDIA Graphics Driver 347.52
    NVIDIA HD Audio Driver 1.3.33.0
    NVIDIA Install Application
    NVIDIA LED Visualizer 1.0
    NVIDIA Network Service
    NVIDIA Optimus Update 17.12.8
    NVIDIA PhysX
    NVIDIA PhysX System Software 9.14.0702
    NVIDIA ShadowPlay 17.12.8
    NVIDIA Stereoscopic 3D Driver
    NVIDIA Update 17.12.8
    NVIDIA Update Core
    NVIDIA Virtual Audio 1.2.27
    Overwolf
    Qualcomm Atheros Bandwidth Control Filter Driver
    Qualcomm Atheros Killer E220x Drivers
    Qualcomm Atheros Killer Network Manager Suite
    Qualcomm Atheros Network Manager
    Realtek Card Reader
    Realtek High Definition Audio Driver
    SHIELD Streaming
    SHIELD Wireless Controller Driver
    ST Microelectronics 3 Axis Digital Accelerometer Solution
    Start Menu 8
    Steam
    Surfing Protection
    Synaptics Pointing Device Driver
    TeamSpeak 3 Client
    WinRAR 5.21 (64-bit)
    

When i try to join cs go with wireless network my ping is 200-250 :(((

Pls help me 

 

Thanks !!!

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Degor
6 Indium

RE: An issue with your computer is blocking the VAC system. You cannot play on secure servers.

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Hi. I made this account just to reply to you. I've tried all of the solutions but my problem was solved after I uninstalled "iobit start menu 8 and iobit advanced system care" completely and restart my computer. However, I'm also using  Killer e2200 Gigabit Ethernet Controller (NDIS 6.30) on my pc.

Can you reinstall the killer e-network driver and uninstall all of the iobit softwares from your pc and tell me if your problem is solved? I will be waiting for your reply. Thanks.

16 Replies
Degor
6 Indium

RE: An issue with your computer is blocking the VAC system. You cannot play on secure servers.

Jump to solution

Hi. I made this account just to reply to you. I've tried all of the solutions but my problem was solved after I uninstalled "iobit start menu 8 and iobit advanced system care" completely and restart my computer. However, I'm also using  Killer e2200 Gigabit Ethernet Controller (NDIS 6.30) on my pc.

Can you reinstall the killer e-network driver and uninstall all of the iobit softwares from your pc and tell me if your problem is solved? I will be waiting for your reply. Thanks.

8 Krypton

RE: An issue with your computer is blocking the VAC system. You cannot play on secure servers.

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I'm sorry that I replied so late. yes they may have right to that until I installed the software I had no problem with the steam! however must play at least 10 games to figure out that if more trouble .... but if you are good to connect sure that is the problem !!! I tried to make it work but without reinstalling Killer E2200 Gigabit Ethernet Controller (NDIS 6.30) and still prevails problem!

will keep you update with the information !!!

Thank you !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Degor
6 Indium

RE: An issue with your computer is blocking the VAC system. You cannot play on secure servers.

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You are welcome. By the way, I'm assuming you are playing CS:GO like me, and keep in mind that you dont have to play in matchmaking servers to get VAC errors. You can also play in deathmatch. Deathmatch servers are also VAC secured servers. I've been playing 30-40 matches after uninstalling all iobit softwares from my pc and my VAC error problem seems to be solved completely. If your VAC issue also be solved after uninstalling all iobit softwares and restarting your pc, that means I don't have to uninstall my gigabit etherner controller to be safe. Please play with your ethernet cable instead of WIFI after uninstalling and clearing all iobit folders from your pc and let me know if your problem solved. 

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8 Krypton

RE: An issue with your computer is blocking the VAC system. You cannot play on secure servers.

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yes that was the problem

thank you for the help ✌️✌️✌️✌️

alienware forum the best

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Degor
6 Indium

RE: An issue with your computer is blocking the VAC system. You cannot play on secure servers.

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I'm glad I could help you. Happy gaming 🙂

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8 Krypton

RE: An issue with your computer is blocking the VAC system. You cannot play on secure servers.

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ERROR COME BACK [8o|]" An issue with your computer is blocking the VAC system. You cannot play on secure servers." 7 days ban !!! REASON ? : YOU FAILED TO RECONECT TO THE LAST MATCH .... ( Removed from my PC : Advanced SystemCare Ultimate 8,Game Booster 3, Bonjour,) 

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Degor
6 Indium

RE: An issue with your computer is blocking the VAC system. You cannot play on secure servers.

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Did you forget to uninstall Start Menu 8 ?

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8 Krypton

RE: An issue with your computer is blocking the VAC system. You cannot play on secure servers.

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Yes forget to uninstall Start Menu 8 ...

My bro it's using for playing Asus republic of gamers with the Advanced SystemCare Ultimate 8 ASC Ultimate ( Paid Version )  installed on the PC and working without any problems with the Steam .

It was that I got to write on the forums and I put in fog.........

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8 Krypton

RE: An issue with your computer is blocking the VAC system. You cannot play on secure servers.

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This is my brother system configuration :

Processor Information:
Vendor: GenuineIntel
CPU Family: 0x6
CPU Model: 0x3a
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 2395 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported

Network Information:
Network Speed:

Operating System Version:
Windows 8.1 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 660M

DirectX Driver Name: nvd3dum.dll
Driver Version: 9.18.13.4752
DirectX Driver Version: 9.18.13.4752
Driver Date: 5 Feb 2015
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: NVIDIA GeForce GTX 660M
VendorID: 0x10de
DeviceID: 0xfd4
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1536 x 864
Desktop Resolution: 1536 x 864
Primary Display Size: 13.54" x 7.64" (15.51" diag)
34.4cm x 19.4cm (39.4cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 2047 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (High Definition Audio

Memory:
RAM: 32721 Mb

Miscellaneous:
UI Language: English
Microphone: Not set
Media Type: DVD
Total Hard Disk Space Available: 365051 Mb
Largest Free Hard Disk Block: 273051 Mb
OS Install Date: Jan 01 1970
Game Controller: None detected

Installed software:
Advanced SystemCare Ultimate 8
Age of Mythology: Extended Edition
Counter-Strike: Global Offensive
Dota 2
ETDWare PS/2-X64 10.5.9.0
Game Booster 3
Google Chrome
Google Update Helper
Heroes & Generals

The steam client working very good with all the programs ......

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