Hey have you been having trouble with your H80i.

I periodically get shut down and I think it has to do with where mines plug-in that I have it plugged into the USB3

that was the only one that was available on my motherboard.

Have you experienced anything like this with yours?

Hey , personnally i've had no problem at all with my h80i (installed it about 10 days ago).

I plugged mine on USB1 as it was the only one free, but imo it doesn't make a difference.

When you present it like that it feels like shutdowns due to high core temp (supposing the problem is coming from the cooling system). So maybe your cooling unit is not working at all? You'll know that better than me?

To check temps you should use something like SpeedFan which is much more reliable than alienware's software at least for me.

Hope that helped.

Well I use CPUID HWMonitor

And it doesn't show its overheating so did you tell me in CMOS you turn all the cooling system off is that correct the pump in particular

Oh yes sorry to keep bugging you what to do with the rest of the fans did you attach them to your cooling device?

I'm thinking maybe that's my problem the hard drive fan, and the system fan,  and the graphics  fan, are still being controlled by the motherboard are you doing the same thing?

Hi, i m still with the command center but it's not very reliable and I've just been too lazy to search for another software.

I just put the fans on the SYS slot to be able to turn them down with the software since they used to go way too fast and make a lot of noise.

Anyway i guess if you're reluctant to remove the alien command center it's due to the other functionalities that you would be uninstalling. I have no clue on how to disable only the thermal controls but that would be what i'd try to do.

Same thing happend to my R4,  Did that corsair bolt right up with no modification just plug and play?  I have to fix mine and i'm kinda a noob.

Had the same exactly problem...only I've been putting up with it since the fall of 2013.  Bought my Aurora R4 in June of 2012 and the CPU starting overheating in the fall of 2013, identical to many people who have posted on these forums. 

Replaced the cooling system with a Corsair H80i and couldn't be happier.  No jet engine system fans going crazy and I can now have a conversation when actually playing a game on Ultra graphic settings.  My CPU cores were really close to overheating too.  This is shameful that such a shoddy part was included in a fairly expensive system back in 2012.  

first and foremost, its obvious their is a serious issue with most if not all Aurora R4 systems cpu coolers.

It is a total shame that Dell has not at the very least sent out a bulletin to all R4 owners warning them of a overheating issue. leaving it to the customer to find this out the hard way is pathetic, especially for these over priced systems stuffed with all these extra bells and whistles that didn't help or warn of this situation one iota.

I can't believe anyone who bought a R4 would ever buy another Dell pc after they finds out how this issue has been handled. Dell should be offering replacement parts at a discount to anyone having this issue regardless of their one year warranty expiration. this seems to be occurring within twelve to fourteen months after purchase, oh how convenient.  my issue started two weeks after my warrant expired. I see the same for many posting here.    

Dell.... own up !

sincerely

Disappointed

I agree with everything you are saying about the coolers. Dell may not have known about the defect in the beginning, but they sure have known about it for a long time now. Why nothing has been done is a very good question. My guess would be, we got your money so don't bother us.The cooler is not the only low end parts put in these R4 computers. My R4 is now 18 months old and I have not seen the problem a lot of people are having with the cooler at around 12 to 14 months. The only thing I can figure is I don't do a lot of gaming so the processor isn't being pushed all that much. As for buying another Alienware computer, not a chance. I can buy a cheap HP or Gateway computer for one third the price and still get the same cheap parts Alienware uses.

Thank you. It worked for me. I was having fan issues, apparently from over heating. I did just as you instructed, fan is now quieter and temperature is cooler.  Good job!