1. Thank you for all your help.
2. What it looks like to me, is it fully shuts down, and is awoken.
3. There are not critical errors in the event viewer.
4. But I'll probably try a "refresh windows". If not look into returns.
2. Oh really? In that case:
- In Windows try uninstalling "Intel Ready Mode Technology"
- In BIOS, Disable "Intel Ready Mode Tech"
They are the 2 pieces of a whole. IIRC, "Intel Ready Mode" can turn-on a computer from completely off if it thinks it needs to.
1. So, I "refreshed" windows. Problem Solved.
2. Thank you for all your help.
1. Excellent. So it was just a "software problem" the whole time. Good work. Yeah, sometimes you just gotta lay-down a fresh OS.
2. No problem. Now you can get back to using your new machine.
I ran into this same issue, and did some of the things suggested here including removing the "intel ready mode technology" , and the machine still boots up after being told to shutdown. Lastly I remember I had disabled the "Turn on fast startup" in power options a day ago. I re-enabled it and it is working normally, when told to shutdown, it does and does not reboot 🙂