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BSOD Alienware m17x r4 Error code : 0x116
Hi,
It has been a while i'm trying to resolve this issue but still no solution.
My pc does BSOD while i am gaming,and only while gaming.
First i'll give you my specs :
Operating System
Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i7 3630QM @ 2.40GHz 55 °C
Ivy Bridge 22nm Technology
RAM
16,0GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
Motherboard
Alienware M17xR4 (U3E1) 28 °C
Graphics
Generic PnP Monitor (1920x1080@60Hz)
Intel HD Graphics 4000 (Dell)
NVIDIA GeForce GTX 675M (Dell)
Storage
698GB DWW-DXE127CY3R5 (RAID)
Optical Drives
HL-DT-ST DVD+-RW GA31N
Audio
Sound Blaster Recon3Di
The description of the BSOD from whocrashed :
On Sun 8/02/2015 00:01:23 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: nvkflt.sys (0xFFFFF88003160010)
Bugcheck code: 0x116 (0xFFFFFA801AB94010, 0xFFFFF88003160010, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvkflt.sys
product: NVIDIA Windows Kernel Mode Driver, Version 327.45
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 327.45
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvkflt.sys (NVIDIA Windows Kernel Mode Driver, Version 327.45 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR
What i have done for trying to resolve this issue :
-format and clean install of windows 7
-checked drivers of both intell and geforce (installed the dell ones, also the latest ones from the sites of intelle and geforce,also drivers that were recommended on forums for the same kind of issue)
-pre-boot diagnosys (no problem found)
-several diagnoses from dell or antivirus or other programs (no problems found)
-flash bios to newest version
-did a stresstest with furmark (geforce card reaches max 70degrees) (i must say i had BSODS of the same type while doing the stresstest)
So i'm a bit desperate now... i noticed that when i redo a driver install, i can game for a while (few days), than it starts crashing again.
My temporary solution is to deactivate the geforce card and game only with the Intell 4000 one.
the bsod only occurs while gaming, if i don't game, i can let the card activated and have never problems with it.
so i hope someone can help me here,i'm out of ideas.
Thanks in advance,
Sébastien
Alienware-Joe
671 Posts
0
February 25th, 2015 08:00
Got it, thanks!
In54nE
8 Posts
0
February 26th, 2015 06:00
I'va tested driver 344.75
had a BSOD not long ago :
results from dell diagnosys so i give you the BCP's :
0x00000116_0xFFFFFA801D11B4E0__0xFFFFF8800799C010__0xFFFFFFFFC000009A__0x0000000000000004_C__Windows_system32_drivers_nvkflt_sys, 0x00000116_0xFFFFFA800DFBA010__0xFFFFF88004D12008__0xFFFFFFFFC000009A__0x0000000000000004_C__Windows_system32_drivers_nvkflt_sys, 0x00000116_0xFFFFFA800E0264E0__0xFFFFF88004A28008__0xFFFFFFFFC000009A__0x0000000000000004_C__Windows_system32_drivers_nvkflt_sys, 0x00000116_0xfffffa8017c4c010__0xfffff8800481601c__0xffffffffc000009a__0x0000000000000004_
whocrashed :
On Thu 26/02/2015 13:37:47 GMT your computer crashed
crash dump file: C:\Windows\Minidump\022615-14461-01.dmp
This was probably caused by the following module: nvkflt.sys (nvkflt+0x15010)
Bugcheck code: 0x116 (0xFFFFFA801D11B4E0, 0xFFFFF8800799C010, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvkflt.sys
product: NVIDIA Windows Kernel Mode Driver, Version 344.75
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 344.75
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvkflt.sys (NVIDIA Windows Kernel Mode Driver, Version 344.75 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR
On Thu 26/02/2015 13:37:47 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: nvkflt.sys (0xFFFFF8800799C010)
Bugcheck code: 0x116 (0xFFFFFA801D11B4E0, 0xFFFFF8800799C010, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvkflt.sys
product: NVIDIA Windows Kernel Mode Driver, Version 344.75
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 344.75
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvkflt.sys (NVIDIA Windows Kernel Mode Driver, Version 344.75 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR
Don Philippo
1 Message
0
April 21st, 2015 16:00
Hi Jose, send you a friend request. Have the same problem with my M17XR4!
albabeti
11 Posts
0
May 6th, 2015 04:00
the best way to fix BSOD
http://www.deskdecode.com/how-to-fix-bsod-blue-screen-of-death/
patrid
10 Posts
0
May 9th, 2015 21:00
I also have the same issue. I sent you a friend request (with services tag) but I cannot access the "message" page because it ask for my password, and as I log in from facebook I think it's broken.
Can you help me? I am desesperate..
patrid
10 Posts
0
May 25th, 2015 21:00
I still have the issue stated above.
patrid
10 Posts
0
May 26th, 2015 19:00
I still have the issue stated above.
anc25
15 Posts
0
May 26th, 2015 19:00
I've had this issue for months. I get no response to the issue. I am in the market for a new gaming rig and I was going to get my 3rd alienware laptop (I like the new graphics adapter) but considering this major issue has been on the whole ignored I am now looking into the Asus Rog lineup.
I just cant understand how dell/alienware would allow a faulty video card issue go unresolved like this. sold me a defective part and that happens no big deal but to just ignore the issue and not offer a recall or at least a discount to customers looking to upgrade out of this POS isn't excusable.
patrid
10 Posts
0
May 26th, 2015 20:00
They did make me an offer. They wanted to extend my warranty so they could replace my Gpu for the same model for free.
Warranty extension cost MORE than an upgraded gtx780m. Ridiculous!
patrid
10 Posts
0
June 13th, 2015 18:00
help me please.
kanelo8
11 Posts
0
June 23rd, 2015 00:00
Jose, I have exactly same problem, please we need some help...!!!
kanelo8
11 Posts
0
June 23rd, 2015 00:00
Hi JOSE,
I have exactly same problem, any feedgback from you?|
kanelo8
11 Posts
0
June 23rd, 2015 09:00
Jose,
I have the same problem did you find out the solution???
kanelo8
11 Posts
0
June 23rd, 2015 09:00
Did you fix your problem? i have the same one.
anc25
15 Posts
0
June 24th, 2015 04:00
I've had this problem for a long time, and I've posted here time and again with no reply from anyone at Dell. Simply put it seems to be a dead subject aka they are ignoring it and the people with the problem quite literally.
Extremely disappointing.