Bad DVD Reader on M15X - Alt Replacement

[noisegate95]

Having this laptop for almost three years i barely used the DVD player, because I had not need too. During a power outage this past summer, I pulled out the trusty laptop to try and watch a DVD until the power came on. No-Go. I was furious as I had already had to have a speaker replaced during the regular warranty period - and now this, in a time of need?

Anyway, I have read here in the forums and elsewhere that these drives drop like flies, so I would like to know if anyone has found alternative replacement? I do not want to buy the same piece of garbage.

I have tried every fix in the book, to no avail. It will read CD-R, DVD-R but not "factory" DVD's.

Thanks in advance!

[DELL-Kiran K]

Hi noisegate95,

I am sorry that you are feeling this way. The DVD drive is good as all the discs apart from the factory DVDs are working fine. I request you check for the decoder online and once that is installed the DVD issue should be fixed.

If you have further questions please reply to this thread.

[noisegate95]

Thanks for the reply however I am not sure what you mean by a decoder. The drive is also not reading "data" dvd's either. I already have VLC and Divx codecs on my machine and can view iso movies just fine, it that is what you mean...

[DELL-Kiran K]

Hi noisegate95,

VLC and DivX codecs will do, that’s what I meant. Thank you for the update. You may use the below link and run the MS FIXIT which may help fix the issue:

http://bit.ly/WdDJ2y

If you have further questions please reply to this thread.