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jitkowitz
1 Copper

Battery and Screen Issues w/ Alienware M11x

I have an M11x from 2010 which has worked fine except that it powers off as soon as you unplug the AC adapter (even though the battery shows a 100% charge).

Today I tried removing the battery and then held the power button for 30 secs, then replaced the battery. Then I plugged the computer in and turned it on again. The Alienware logo and keyboard both light up (and remain lit even if I pull the AC cord), but nothing appears on the screen.

What's going on? Are these related issues? And where can I get replacement parts? It seems as if they are hard to find for this computer already. 

😞

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jitkowitz
1 Copper

RE: Battery and Screen Issues w/ Alienware M11x

also:

if I remove the battery again, hold power button again, then just plug in AC and turn on computer without replacing the battery, it boots ok. so I guess that there's nothing wrong with the LCD. 

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