Battery charge problem, don't charge

I'm really disappointed with Alienware Laptop. For the second time in the short life of my Alienware m14x r3 laptop , the battery that in diagnostic have almost 90% of life don't charge. 

So my charge stop at 43% and the life of my battery  is real low , this is probably a craft problem and i m really disappointed with Alienware Factory.

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RE: Battery charge problem, don't charge


I’m really sorry to hear that you’re having issues with your computer. It will be a pleasure to help. Can you please confirm what model do you have? Because M14X R3 is not one of our models.

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