Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4108
Additional information about the problem:
OS Version: 6_1_7601
Service Pack: 1_0
Files that help describe the problem:
Apparently you been with your x51 since 20 days or so, did you installed any new drivers or programs since?
Your dum file seems to talk about system found a video problem.
Im not an expert on Dump files that's the reason i preferre using a program called WhoCrashes
Any way what video driver are you on now & are you on Bios02?
As near as I can tell that error means you own an X51 😞
Many of us are having this problem with our X51's. I have had 2 days without a crash after installing the Nvidia series 500 drivers directly from their site. the updated Dell driver did not help me.
There are a number of threads on this subject as well.
|BIOS Version String||A01|
|ROM Size||6.00 MB|
|Video Card Chip Type||GeForce GTX 555|
|Video Card Memory||1.00 GB|
|Video Card BIOS||Version 188.8.131.52.1|
|Driver Version||184.108.40.20666, 10-20-2011|
Try to update your video driver and your Bios and report back to see if that worked out for you
Nvidia driver 295.73 WHQ www.nvidia.com/.../win7-winvista-64bit-295.73-whql-driver.html
X51 Bios 02 www.dell.com/.../DriverFileFormats
Also ones everything is Ok it wouldn't be a bad idea to do windows update too 🙂
Will the drivers directly from Nvidia work for the GTX555 ? In their SUPPORTED PRODUCTS tab there is no mention of GTX555 ?
Yes, I installed them and the problem appears to have been fixed, at least for 3 days.
Nvidia drivers are designed to work with all of the products in a series, even if they are only sold as OEM.
I had this same problem when I had the gtx 555 installed. I'm not insinuating this was the problem, whatsoever. I'm not sure what the 'root cause' even was but it happened a couple times on me, mostly when the X51 was just idle on a webpage. It would freeze, reboot itself to the BSOD - memory dumping - followed by a black screen mentioning that the internal drive was not recognized. I had to hard boot. After this happened twice, in the same day, I immediately uninstalled the gpu drivers and downloaded them from Nvidia, not the Dell site. The problem did go away. Funny thing is that I had used Alien Autopsy prior as someone else mentioned and haven't used it since...
Another mention is that I also had Windows Update issues at the same time. For some reason, a few of them wouldn't download and spat back error codes. Hope this helps.
Note: A couple things I recommend. Download OCCT and HD Tune and run checks. This is what I did when I reinstalled the drivers. Although the BSOD went away, I decided to stress test. The gpu, my former gtx 555, spat back a failure in the temperature after roughly 10 minutes. This is the reason why I changed it out. The gtx 555 is a 150W card, but I really feel that's the threshold limit in the X51 to it's 330W PSU. I prefer something less 'consumage' ,stable and recommend the 7850.