CelticGunner92
1 Copper

Blurry text in Device manager as well as some other apps.

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My system is an Alienware 15 R2 with a 970m graphics card.

Initially I was using the "display driver uninstaller" tool for a clean re instillation of nvidea drivers because I was having display issues with older games. (Now I know the program was unnecessary) 

Then the display of all my programs were fuzzy & very difficult to read. I tried another reinstall using the display driver uninstaller but it crashed during the reboot into safe mode.

Windows 10 needed a fresh instillation & after that was done I had the same fuzzy text issues. 

Tech support advised me to change the DPI scaling 

www.tenforums.com/.../5990-dpi-scaling-level-displays-change-windows-10-a.html

&  to change the Clear text display 

www.tenforums.com/.../5990-dpi-scaling-level-displays-change-windows-10-a.html

These didn't work but the weird thing is that a windows update fixed the issues for some of the programs but not all. Steam & Google display correctly but Revit, Auto Cad & for some strange reason my Device manager are fuzzy. 

Here are some screen caps to help diagnose the issue Capture 11.PNG

Capture10.PNG

Tech support recommended ANOTHER Win 10 re instillation but I don't see how that could help.

Any Suggestions. 

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hindesite
3 Zinc

RE: Blurry text in Device manager as well as some other apps.

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Iczel

Hi - I recently received my XPS13 (9350) QHD version. The very first thing I noticed was that Device Manager was blurry just like OP. Some windows are also super small. I almost need a magnifying glass to read. Is there any resolution to this?

 

 
Of course, proper display drivers must be properly installed.
In Control-Panel, set Display resolution to the native (full) resolution of the display panel. That should take care of the "blurry". Always leave it like that. 
To make items larger, you do that in a different place. You can adjust the Scaling up from 100%.

Oh, c'mon. Read the posts further up the thread, this is not a driver, scaling or resolution issue. The blurriness is due to legacy apps not scaling correctly, which is why the Device Manager looks blurry, but the Modern (Metro) control panel interfaces do not.

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15 Replies

RE: Blurry text in Device manager as well as some other apps.

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Hi, 

If possible, connect an external monitor to your system (like a TV with an HDMI cable) to confirm if you see the same type of distortion on the external display. 


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hindesite
3 Zinc

RE: Blurry text in Device manager as well as some other apps.

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Have a read of this thread, and view the YT video in one of the posts:

http://en.community.dell.com/owners-club/alienware/f/3746/t/19667122

Tech support are, quite frankly, incompetent, if they think that re-installing Windows will fix this, because what you are seeing is inherent in how Windows handles displaying content. Similarly, re-installing drivers is also a complete waste of time.

Old apps like Device manager do not handle scaling at all well, whereas new apps like Settings have been written with scaling in mind. Some non-Windows apps don't scale at all well, others are fine.

You can improve the sharpness of apps like Device Manager etc by settings scaling to a multiple of the original resolution - for example, I use 200% (I have a 4K display) and Device Manager looks very sharp.

You can go back to 100% and everything will be sharp; try also something like 150%; or live with the blurriness until MS put some real effort into producing a top-notch, beautifully rendered and well presented version of Windows...

Plugging in an external monitor doesn't prove anything, and doesn't fix the real problem.

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CelticGunner92
1 Copper

RE: Blurry text in Device manager as well as some other apps.

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I plugged the device into both my monitor & TV via HDMI & the fuzziness was still present. 

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RE: Blurry text in Device manager as well as some other apps.

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Hi,

Thank you for confirming this. Send me your Service Tag in a PM so we can look further into this.


Alienware Arena

Alienware-Rodrigo
Dell | Alienware Technical Support
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

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Iczel
1 Copper

RE: Blurry text in Device manager as well as some other apps.

Jump to solution

Hi - I recently received my XPS13 (9350) QHD version. The very first thing I noticed was that Device Manager was blurry just like OP. Some windows are also super small. I almost need a magnifying glass to read. Is there any resolution to this?

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Tesla1856
6 Thallium

RE: Blurry text in Device manager as well as some other apps.

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Hi - I recently received my XPS13 (9350) QHD version. The very first thing I noticed was that Device Manager was blurry just like OP. Some windows are also super small. I almost need a magnifying glass to read. Is there any resolution to this?

Of course, proper display drivers must be properly installed.
In Control-Panel, set Display resolution to the native (full) resolution of the display panel. That should take care of the "blurry". Always leave it like that. 
To make items larger, you do that in a different place. You can adjust the Scaling up from 100%.


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Iczel
1 Copper

RE: Blurry text in Device manager as well as some other apps.

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Yeah - the latest Intel HD 540 Graphics are installed. The resolution is set to native full (3200x1800). Let me clarify. Everything else is crystal clear showing at the full resolution which is beautiful, but there are some places in windows that appear blurry (Device Manager). 

I'll try the scaling to make things appear larger. 

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Tesla1856
6 Thallium

RE: Blurry text in Device manager as well as some other apps.

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but there are some places in windows that appear blurry (Device Manager). 

You are going to have to be more specific or provide a screen-shot.

About the res ... good.

What version of Windows?


Registered Microsoft Partner and Apple Developer
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Accept as Solution" button on any post that answers your question best.
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hindesite
3 Zinc

RE: Blurry text in Device manager as well as some other apps.

Jump to solution

 
Iczel

Hi - I recently received my XPS13 (9350) QHD version. The very first thing I noticed was that Device Manager was blurry just like OP. Some windows are also super small. I almost need a magnifying glass to read. Is there any resolution to this?

 

 
Of course, proper display drivers must be properly installed.
In Control-Panel, set Display resolution to the native (full) resolution of the display panel. That should take care of the "blurry". Always leave it like that. 
To make items larger, you do that in a different place. You can adjust the Scaling up from 100%.

Oh, c'mon. Read the posts further up the thread, this is not a driver, scaling or resolution issue. The blurriness is due to legacy apps not scaling correctly, which is why the Device Manager looks blurry, but the Modern (Metro) control panel interfaces do not.

0 Kudos