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Brand New M14, software crashing constantly
Hi all,
I've only received a brand new alienware m14 last week, and since I got it i've had a load of windows 7 64 bit problems.
I had to reinstall windows to try and fix it, but basically after using most software or windows components, ie i'm now clicking the volume button, changing the volume, and then I get a message
Volume Mixer has stopped working
A problem caused the program to stock working correctly. Please close the button
Now when I do this, I get an error message from either werfault.exe or wermgr.exe
I've disabled event reporting, updated everything and run into a brick wall.
Have also been getting warnings about the software being counterfeit, even though i activated it, and i think that's what might be triggering the problem, or a windows update
Has anyone ran into a similar problem?
Thanks
Jamie
Alienware-Luis_
200 Posts
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August 22nd, 2012 14:00
Hello,
Open the Start Menu --> Computer --> C: drive.
Check if you have a folder named Windows.old
If you do, I'd recommend you do a Windows 7 Clean Installation. If not, maybe your just missing some drivers.
Check this list with all the drivers in the correct installation order for the M14x R2.
Anonymous
274.2K Posts
0
August 22nd, 2012 17:00
Hi Luis,
I don't have the windows.old folder, but i'll try installing the drivers in order and see if that fixes it.
Cheers!
Jamie