I received my computer yesterday and all my attempt to fix the problem failed so maybe you guys can help me.
After doing the first login setup I did the updates and everything but noticed how slow my internet was so I ran a speedtest and the results were horrible, 1-1.5Mbps downloading speed.. Upload seems fine at 3 Mbps. I ran the same test on my old computer and I get around 20 Mbps.
I though maybe the drivers of the Wireless Adapter need to be updated, so I downloaded the drivers on dells website right here:
Now before I even finish downloading the file I get a bluescreen saying APC_index_mismatch yadada. I reboot the computer google the error apparently It might be the drivers, good.. I finish downloading the drivers...remove the previous ones and install the new one.. same issue. Now I tried a few times and I got a little upset so I reinstalled Windows thinking It might do the trick. Nope, I reinstalled everything.. all the drivers.. I got a few bluescreens and very slow internet speed. The signal is at Excellent.
I'm a little upset as I had many delays in my order and I get a computer that just doesn't work properly.... Anyway, I'll contact Support whenever I'm off work but If anybody got any ideas why and how I can fix that I would appreciate it!
We would like to review your case, please send us an e-mail to email@example.com please include the service tag, phone number and brief description of the issue
Any news? I've read the complete topic on 'x51 - wifi issues' and I'm afraid it is the same/similar issue.
Meanwhile, I bought an USB wifi stick (Cisco/Linksys AE1000) and I now have more acceptable wifi speeds.
These issues are not related, please send us an e-mail to firstname.lastname@example.org please include the service tag, phone number and brief description of the issue to review your case.