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March 20th, 2017 17:00

17 R3, cannot install AWCC?

I just upgraded to Windows 10 Pro and I want to reinstall the AWCC, but every installation package I have tried results in an error that the installation package is not compatible with my computer?

7 Technologist

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4.4K Posts

March 21st, 2017 10:00

Hi, 

I sent you a PM regarding your question. I also removed your Service Tag from this thread for security reasons. Please reply to me via PM. 

1 Message

April 11th, 2017 18:00

Alienware-Rodrigo - I have the same exact problem.  Any chance you can assist?

7 Technologist

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4.4K Posts

April 12th, 2017 10:00

Hi,

Sure, please send me a PM with your Service Tag and I will get back to you. 

2 Posts

April 14th, 2017 18:00

Same problem here! Would appreciate the help

3 Apprentice

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4.4K Posts

April 17th, 2017 08:00

Hi ‌,

Send me a private message with the service tag so I can assist you further. 

1 Message

April 17th, 2017 13:00

I have the same problem. Help!

2 Posts

April 18th, 2017 20:00

Sent a message - did you get it? Thanks for the help

2 Posts

May 29th, 2017 18:00

Hi Mate,

 I also have this exact problem of the latest command center not working on my Alienware 17 R3

3 Apprentice

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4.4K Posts

May 31st, 2017 11:00

Hi honiara‌,

What is the problem exactly, the lights do not work at all? Or it is just that the Command Center is not installing?

2 Posts

May 31st, 2017 16:00

It is just that command centre is not installing. 

3 Apprentice

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4.4K Posts

June 1st, 2017 11:00

Send me a private message wit the service tag so I can assist you further. 

3 Posts

June 12th, 2017 20:00

Is my first day with my new alienware aurora r6 and the light and everything was fine but then they turned off.. im just thinking i probably got to set it but then my command center keeps telling methat is not responding.. and kicks me out of it.. please help 

3 Apprentice

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4.4K Posts

June 14th, 2017 10:00

Hi ‌,

Send me a private message with the service tag so I can assist you further.

2 Posts

June 21st, 2017 22:00

Same problem here it's just a blue colour for the lighting did the scan that you provide but it reckons nothing is missing

1 Message

June 24th, 2017 22:00

Hello, I'm having a similar issue, could I get a hand?

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