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Re: Cannot install command center

So I was in the process of making a video to show you what happens & for some weird reason (after 30+ times in the past) IT WORKED!  It's working now & I dont know why.  Thanks anyways!

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Re: Cannot install command center

I can't get Command Center to install either. Tried uninstalling and made sure the BIOS had my service tag. The error tells me that the installation package is not compatible with this platform. Alienware Area 51 R2 running Windows 10 64

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Moderator
Moderator

Re: Cannot install command center

Hi ‌,

Send me a private message with the service tag. 


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Alienware-Eimy
Dell | Alienware Technical Support
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

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Re: Cannot install command center

I have the same problem. Can you help? I have my service tag, but don't know how to pm you.

Thx in advance.

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Moderator
Moderator

Re: Cannot install command center

Hover the cursor over me username and hit Message. 


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Alienware-Eimy
Dell | Alienware Technical Support
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

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Re: Cannot install command center

https://youtu.be/-GTGL9NVgAY

Reinstall command center .right above.  this video is on the forum login page..good luck

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Re: Cannot install command center

Doesn’t work. The error I get, if I understand it correctly, is that the installer is having a hard time believing that this crappy Area 51 R2 of mine is one of the systems it can be installed on. So far support has asked me for my service tag, which I provided them..and asked my why I wanted to update. Seriously?

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Moderator
Moderator

Re: Cannot install command center

Your post says "I can't get Command Center to install either", we asked why you were reinstalling the Command Center (due to a system reset or clean OS install for example), but you didn't specify it was just an update. We need to have all to information in order to better assist you.


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Alienware-Eimy
Dell | Alienware Technical Support
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

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Re: Cannot install command center

i am having this issue and it is stressing me out. i really need some assistance, could someone please help me? 

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Moderator
Moderator

Re: Cannot install command center

Hi ‌,

Send me private message with the Service Tag so I can assist you further. 


Alienware Arena

Alienware-Eimy
Dell | Alienware Technical Support
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

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