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nivnambian
1 Copper

Dell not recognising my Service Tag and need recovery image

Hi,

I am unable to download a recovery image from dell's website because for some reason my laptop's service tag is not recognized.

Can someone please help me find a recovery image as the laptop is totally dead at the moment and needs a clean reinstall of the OS.

If it helps, its an Alienware 17 and was running Windows 10.

Thanks in advance

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2 Replies
Tesla1856
6 Gallium

RE: Dell not recognising my Service Tag and need recovery image

You can download Windows-10 (64bit) and create a USB Flash-Drive of it from here:

www.microsoft.com/.../


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Moderator
Moderator

RE: Dell not recognising my Service Tag and need recovery image

You can use this video as a reference for the process;

[View:https://www.youtube.com/watch?v=qui6IxJ_sSY:550:0]

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