I am unable to download a recovery image from dell's website because for some reason my laptop's service tag is not recognized.
Can someone please help me find a recovery image as the laptop is totally dead at the moment and needs a clean reinstall of the OS.
If it helps, its an Alienware 17 and was running Windows 10.
Thanks in advance
You can download Windows-10 (64bit) and create a USB Flash-Drive of it from here:
You can use this video as a reference for the process;