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Error 8714: Firmware update not initiated due to file open or read failure
Hi,
i have an alienware x51 R1 and i have bios version A12
i downloaded the new bios A14 and copied the file onto a dos boot USB stick.
when i boot up with dos and run the bios exe file, it says it has a new version, gives me the choice to hit Y or X to update or exit, when i hit Y
it says checking firmware parameters then gives the error in the title.
any idea why is that? what am i doing wrong?
please help
Alienware - Rodrigo
7 Technologist
7 Technologist
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August 5th, 2015 13:00
Hello,
The recommended procedure for flashing a Bios update on an Alienware computer is by running the self-executable installer file in Windows. Click here to view a Dell article that explains how to do this step by step. Let us know if you require further assistance.