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August 4th, 2015 17:00

Error 8714: Firmware update not initiated due to file open or read failure

Hi,

i have an alienware x51 R1 and i have bios version A12

i downloaded the new bios A14 and copied the file onto a dos boot USB stick.

when i boot up with dos and run the bios exe file, it says it has a new version, gives me the choice to hit Y or X to update or exit, when i hit Y

it says checking firmware parameters then gives the error in the title.

any idea why is that? what am i doing wrong?

please help

7 Technologist

 • 

4.4K Posts

August 5th, 2015 13:00

Hello, 

The recommended procedure for flashing a Bios update on an Alienware computer is by running the self-executable installer file in Windows. Click here to view a Dell article that explains how to do this step by step. Let us know if you require further assistance. 

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