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AxeMcAxe
1 Copper

Getting ALX repaired in the UK

Hello

 

Where do I go / call to arrange to get my Aurora ALX repaired ? The power button is (a) broken off and (b) doesn't start up if I press the little black button beneath where the silver bar was.  Only way I can star the machine is by jiggery pokery with the power lead in and out whilst pressing the little round button on the power supply

 

D

 

 

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1 Reply
DELL-Kiran K
4 Germanium

Re: Getting ALX repaired in the UK

Hi AxeMcAxe,

It is unfortunate that the power button is broken. Request you to use the below link and check the warranty status:

http://dell.to/12Bz4Il

If the computer is out of warranty, you may contact the out of warranty repairs on 18008474096 ( U.K only). They can help you.

If the computer is in warranty, do send me the system service tag via private message. I will check and see what can be done.

To send a private message, click on my user name and select start conversation

Thanks and Regards,
Kiran Kumar
Dell Social Media and Community Professional
Order Status : http://dell.to/1fgKSTr
Download Drivers : http://dell.to/1hcxG98

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