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jamesfryar
1 Nickel

Hard disk clicking on Alienware 14 ...?

Hi,

I've a new Alienware14 machine, about a month old, and I've noticed a clicking sound near the touchpad to the right every few minutes. It sounds like a hard disk when it's shutting down and parking the heads. Anyone know if this is normal or an ominous sign of problems to come?

Cheers,

 

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Tesla1856
6 Gallium

RE: Hard disk clicking on Alienware 14 ...?

I don't know the answer, but if I heard strange clicking from HDD, I would:

- Backup important data

- Read SMART data from drive. For starters ... 05, C5, and C6 should all be 0.

If I had a lot of software installed (or no access to Windows re-installation media) ... probably a full system Image as well.

I think calling phone support would be in order right about now.


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