Brandon702
1 Copper

How do I contact Upper Management at Alienware - Please Help

I need to know how to contact upper management at dell / alienware. I am not gonna disclose the full story here in the forums but I will say that I am very angry and disappointed at how my whole repair process has been handled. I have had my motherboard replaced twice and my optical drive and heatsink replaced once. My warranty is about to expire and I feel like they are just trying to buy themselves enough time for my warranty to run out so they dont have to deal with me. If anyone knows how to contact upper management via email or phone please for the love of god tell me. 

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1 Reply
Mr. Fox
4 Tellurium

RE: How do I contact Upper Management at Alienware - Please Help

Sorry to hear of your struggles. I hope it gets sorted quickly.

I sent you a suggestion via private message. Please do not post the information provided here in the forum, but do advise if the information was helpful.

Best wishes... 


ALIENKILLER II // EVOC P870DM3
7700K @ 5.2GHz ● GTX 1080 SLI ● 17.3" QHD 120Hz G-Sync ● 64GB DDR4-3200 ● 780W AC Adapter

EL CUCUY // EUROCOM TORNADO F5
7700K @ 5.0GHz ● GTX 1080 ● 15.6" FHD 120Hz ● 32GB DDR4-3000 ● 330W AC Adapter

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