How many times do I have to send my M14X back for repairs before I can ask for an exchange?
I have had my M14 x for a litlle over two months, and during that time it has had the motherboard and RAm replaced twice. With this last fix, the tech that replaced them attempted to install updated drivers and BIOS and resulted in my Windows & contantly freezing up at random times. I call the tech support and it even locked up on them during the remote viewing! Needless to say it has been sent back to their center for fixing for yet another time. Now, don't get me wrong. I love my system when it works and alll I would like is for it to work, but I feel like I might have gotten a bad one. So how many times do I send it back for repairs before I ask for an exchange?