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I don't know if there is any problem on my video card or screen
I got this computer 20 days ago. Right now, I find some problems on my computer. I don't know what is the reason for that. Can someone see the pictures and answer me the question. Here is my e-mail address .
Alienware-Naomi
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July 14th, 2014 11:00
Hi Gerodan,
Do these show all the time during the BIOS screen, Windows desktop, etc, or only during a specific game?
Gerodan
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July 16th, 2014 13:00
And thank you for trying to answer me question.
Alienware-Naomi
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July 16th, 2014 20:00
If the problem is only while gaming, the problem might be with the game settings. Try to run a Heaven Benchmark and check if they show as well.
Gerodan
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July 17th, 2014 08:00
It shows terrible, I can show you. And, do you think if it is a hardware problem?
Gerodan
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July 17th, 2014 10:00
Could you tell how to re-install the graphics driver because I really don't know how to do it correctly.
And thank you for answering me question.
OsterNikolaus
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July 17th, 2014 10:00
this should be a software problem.
i would simply reinstall the graphics driver to preclude a simple error.
i could imagine an error caused by DirectX or something...
Alienware-Naomi
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July 17th, 2014 13:00
Follow the instructions in this article to perform a clean driver installation.
Gerodan
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July 17th, 2014 16:00
Thank you very much.
Alienware-Naomi
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July 18th, 2014 11:00
No problem! Let me know how it goes.
Gerodan
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July 19th, 2014 20:00
I think the problem is still here after I re-install the video driver. The only thing I can do is re-install the game. And it looks a little better when it is third time or fourth time to run the game.
Alienware-Naomi
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July 21st, 2014 08:00
First, update to the latest BIOS available for your system and try to run the game on the default graphic settings.
If you're using a laptop, connect and test an external monitor to check if the problem shows there as well.
Gerodan
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July 22nd, 2014 09:00
It seems to be better, but I think the problem still exists. And unfortunately, I don't have an extra monitor.............so.............I may not be able to check the problem.
Alienware-Naomi
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July 22nd, 2014 16:00
Send me a private message with your Service Tag, contact information and the link to this thread so I can assist you further.