Gerodan
1 Nickel

I don't know if there is any problem on my video card or screen

4812.1.pngI got this computer 20 days ago. Right now, I find some problems on my computer. I don't know what is the reason for that. Can someone see the pictures and answer me the question. Here is my e-mail address <private data removed>5270.Untitled.pngGY`MD6H9[9$U`9AULK]P9(5.jpg

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13 Replies
Alienware-Naomi
5 Tungsten

RE: I don't know if there is any problem on my video card or screen

Hi Gerodan,

Do these show all the time during the BIOS screen, Windows desktop, etc, or only during a specific game? 

Alienware-Naomi
Dell | Alienware Technical Support Alienware Arena
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Gerodan
1 Nickel

RE: I don't know if there is any problem on my video card or screen

Hi, Naomi
I really don't know, but it only shows when I am playing games. It shows these when I use either power saver or high performance( battery power option). 
And thank you for trying to answer me question.

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Alienware-Naomi
5 Tungsten

RE: I don't know if there is any problem on my video card or screen

If the problem is only while gaming, the problem might be with the game settings. Try to run a Heaven Benchmark and check if they show as well. 

Alienware-Naomi
Dell | Alienware Technical Support Alienware Arena
#IWork4Dell
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Gerodan
1 Nickel

RE: I don't know if there is any problem on my video card or screen

It shows terrible, I can show you. And, do you think if it is a hardware problem?3652.Untitled.png

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OsterNikolaus
1 Nickel

RE: I don't know if there is any problem on my video card or screen

this should be a software problem.

i would simply reinstall the graphics driver to preclude a simple error.

i could imagine an error caused by DirectX or something...

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Gerodan
1 Nickel

RE: I don't know if there is any problem on my video card or screen

Could you tell how to re-install the graphics driver because I really don't know how to do it correctly.

And thank you for answering me question.

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Alienware-Naomi
5 Tungsten

RE: I don't know if there is any problem on my video card or screen

Follow the instructions in this article to perform a clean driver installation. 

Alienware-Naomi
Dell | Alienware Technical Support Alienware Arena
#IWork4Dell
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Gerodan
1 Nickel

RE: I don't know if there is any problem on my video card or screen

Thank you very much.

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Alienware-Naomi
5 Tungsten

RE: I don't know if there is any problem on my video card or screen

No problem! Let me know how it goes.

Alienware-Naomi
Dell | Alienware Technical Support Alienware Arena
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

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