I tried to uninstal and instal the alienware command center, but it still does the same. I also did a full "Test your system for hardware problems" but nothing was detected.
So I have windows 10, on an alienware 17, with a Intel® Core™ i7-6820HK (4 core), and a NVIDIA® GeForce® GTX 980M with 32GB of RAM. I think it should be enought. OR do you need more info?
was alien fx working the first time you got the laptop? tried downloading the alien fx
from alienware drivers site for 17 ?
also try making another user account on the laptop and install it with admin privledges