morblore
4 Ruthenium

Re: IDE ATA/ATAPI controllers not showing up, unable to TRIM SSD

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Hello Sutekh,

 

The “optimization” option you are talking about doesn’t refer to TRIM support, it actually enables a SSD to work as a caching device. Probably the reason why you can’t enable it is because you installed the OS in the SSD, therefore it cannot be used as caching device. (This option is often used for mSATA drives instead)

 

To check if your SSD is using TRIM you can download HWInfo64 and check the features that are enabled for your drives.

 



^----This is completely false. 

http://windows.microsoft.com/en-US/windows-8/optimize-hard-drive#1TC=t1


Optimize your hard drive      

Windows has the tools you need to optimize the drives in your PC.         The types of optimization include:

  • Defragmenting: Rearranges fragmented data so a drive can work more efficiently.

  • Trim optimization: This process informs the backing storage which blocks of data are no longer in use. This allows the storage to optimize space and performance for future use.

  • Slab consolidation: Used primarily in thinly provisioned drives, this process rearranges data from sparsely populated slabs to densely populated slabs.





3808.36279664-6261-4049-91a2-83c032fa80a4_26.jpg




__________________________________________________________________________________________

Area-51 Cosmic Black/Windows 8 64-bit Pro/BIOS A11
Intel Core i7-980x Extreme Edition @ 4.0 ghz/Intel 160gb X-25M SSD Raid-0
6GB Corsair Dominator GT 1866 DDR3/PNY GeForce GTX 680 SLI/ATI TV Wonder

 

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Tesla1856
6 Gallium

Re: IDE ATA/ATAPI controllers not showing up, unable to TRIM SSD

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Shouldn't there be a IDE ATA/ATAPI controller in my device manager? I have never seen a computer without this -  seems to be one of the necessary devices/drivers. 

 

Yes, that main folder should be there.

 

Both in Win7 and Win-8.

 

Both with Intel-RST installed or not. Although, Intel-RST installation usually makes items inside that folder look different.

 
Apparently, the above holds true only for Win7-64.
 
I have a limited number of Win8-64 machines available to check at the moment. I have a very new Win8-64 machine here (with Intel-RST installed) and the Intel controller appears in "IDE ATA/ATAPI Controllers.
 
However, I recently came across some additional conflicting info that might be helpful.
 
Under Win8-64, the main Intel chipset SATA controller might be listed only under "Storage Controllers" instead. If you choose to later install Intel-RST, it can move it from "IDE ATA/ATAPI Controllers" down to "Storage Controllers". Like the other groups ... if "IDE ATA/ATAPI Controllers" ends up with no members, it doesn't appear.
 
 


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morblore
4 Ruthenium

Re: IDE ATA/ATAPI controllers not showing up, unable to TRIM SSD

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This answer confuses me. On my laptop and my friends PC which both have WIn 8 on the SSD, we can open the Optimize drive tool, and it shows last run (date) and current status (last run and OK if not fragmented). I am able to click on the Optimize button, and it  shows 1-100% being trimmed then says OK once 100% reached, updating the current status and time. On my Aurora R4 the optimize button is grayed out and does not allow me to optimize.

 

On the Aurora R4 when I attempt the defrag command "defrag c: /L" I get the following error message:

 

Invoking retrim on drive name (C:)...

 

Retrim: 100% complete.

 

The operation requested is not supported by the hardware backing the volume. (0x8900002A)

 

And using the  "defrag c: /A" prompt shows my fragmentation steadily rising.

 

When I run the "defrag c: /L" prompt on my ASUS ROG laptop I get:

 

Invoking retrim on OS (C:)...

 

The operation completed successfully.

 

Post Defragmentation Report:

 

Volume Information:

 

Volume size = 455.93

 

Free space = 197.33

 

Retrim:

 

Total space trimmed = 197.32

 

It makes me nervous that I get a full report on my laptop using the command prompts and am able to use the windows optimize feature to force TRIM, but am not able to on the new desktop and get an error trying to use trim.  HWiNF064 does show that TRIM is supported on both, but I don't think it is being activated on my Aurora R4 as the errors show. As mentioned in the article I linked, others were able to start optimizing their SSD's once they updated drivers (the button now says" Optimize" instead of being grayed out and reading "Optimization not Available").

 

Shouldn't there be a IDE ATA/ATAPI controller in my device manager? I have never seen a computer without this -  seems to be one of the necessary devices/drivers.

 

Also I am not able to access the drives I need using my service tag - it says my device uses Win 7 and only lists those incorrect drives. My PC came installed with Win 8. How do I change that so I can easily access the drivers I need for my device and that Win 8 is linked to my service tag?

 

In windows 7 I have read that optimization for SSD's was always grayed out - but that is not so for Win 8.

 

thanks for the assistance!

 



Just a hunch but I bet it has something to do with doing a clone and not a fresh install. I am using Windows 8 but I did a fresh install and I do have the trim and it works just fine. Then again it worked on your laptop so who knows. Still a hunch but if you can try a fresh install.

__________________________________________________________________________________________

Area-51 Cosmic Black/Windows 8 64-bit Pro/BIOS A11
Intel Core i7-980x Extreme Edition @ 4.0 ghz/Intel 160gb X-25M SSD Raid-0
6GB Corsair Dominator GT 1866 DDR3/PNY GeForce GTX 680 SLI/ATI TV Wonder

 

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Sutekh
1 Nickel

Re: IDE ATA/ATAPI controllers not showing up, unable to TRIM SSD

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so I called DELL for the OEM Win 8 installation software for a fresh install. I attempted to use the "Remove everything and reinstall Windows" function in Windows 8. Luckily I had made the Win 8 recovery disk, which it said I needed to use to successfully reinstall as the files were missing form my computer. Loaded from disk and reinstalled that method, immediately looked in device manager and still no IDE ATA/ATAPI controller in device manager, still not able to Optimize, etc before even attempting to install all the drivers. Same after driver updates.  I notice I have Intel RSTe installed, not RST. Should I have that instead? Considering the reinstall acts as a fresh install I am thinking there is some other issue causing my lack of TRIM support.

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morblore
4 Ruthenium

Re: IDE ATA/ATAPI controllers not showing up, unable to TRIM SSD

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so I called DELL for the OEM Win 8 installation software for a fresh install. I attempted to use the "Remove everything and reinstall Windows" function in Windows 8. Luckily I had made the Win 8 recovery disk, which it said I needed to use to successfully reinstall as the files were missing form my computer. Loaded from disk and reinstalled that method, immediately looked in device manager and still no IDE ATA/ATAPI controller in device manager, still not able to Optimize, etc before even attempting to install all the drivers. Same after driver updates.  I notice I have Intel RSTe installed, not RST. Should I have that instead? Considering the reinstall acts as a fresh install I am thinking there is some other issue causing my lack of TRIM support.

 



A clean install would not have any intel RSTe or RST. Windows 8 does not come with it.

__________________________________________________________________________________________

Area-51 Cosmic Black/Windows 8 64-bit Pro/BIOS A11
Intel Core i7-980x Extreme Edition @ 4.0 ghz/Intel 160gb X-25M SSD Raid-0
6GB Corsair Dominator GT 1866 DDR3/PNY GeForce GTX 680 SLI/ATI TV Wonder

 

Tesla1856
6 Gallium

Re: IDE ATA/ATAPI controllers not showing up, unable to TRIM SSD

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I attempted to use the "Remove everything and reinstall Windows" function in Windows 8.

 

... I notice I have Intel RSTe installed,

 

A clean install would not have any intel RSTe or RST. Windows 8 does not come with it.

 
Right.
 
I haven't done a lot of research about this or anything, but it appears that what Microsoft has done ... they have standardized the way OEM machines get restored in Windows-8. They have moved the OEM Recovery inside Windows. Since this is a Dell/Alienware, it gets restored to the way it came from the factory ... basically like using the Dell Recovery Partition.
 
If this would have been a Retail install, it would have just restored it to a clean-install (like you just installed Windows fresh).
 
I have restored a new Windows-8 Inspiron like this and got the same results ... back to the original Dell factory load. It comes up and does the First-Time-Setup again. Pretty cool actually. But you still have to remove any software you don't want, update any bugged drivers, etc. ... just like any other Factory Restore.
 
 


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Tesla1856
6 Gallium

Re: IDE ATA/ATAPI controllers not showing up, unable to TRIM SSD

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immediately looked in device manager and still no IDE ATA/ATAPI controller in device manager,

like I said posted above ... as long as there is an entry in "Storage Controllers" for the Intel SATA controller, you are good there.

Have you checked your Firmware on the OCZ-SSD or posted a message in their forums?


Registered Microsoft Partner and Apple Developer
- Like many of you, I can appreciate a good game-engine.
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Sutekh
1 Nickel

Re: IDE ATA/ATAPI controllers not showing up, unable to TRIM SSD

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hallelujah! I actually had just only used the Win 8 "refresh" feature which reinstalls windows completely, erases programs, but saves files and settings. I assumed whatever was graying out optimize was a program or driver. Well I just quickly did the full reinstall erasing all info from my C drive with my rescue disc and when it set up first thing I did was try to optimize - and it worked! Now I have to slowly add drivers and programs and see what installed from DELL causes TRIM to not work.  But at least I have made progress! I am thinking RSTe my have been the culprit and may not install it.

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Sutekh
1 Nickel

Re: IDE ATA/ATAPI controllers not showing up, unable to TRIM SSD

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yea the firmware for the drive was up to date. Also I ran into a snag as I used a recovery disc for a Win 8 Pro update the second time, which while deleting all the pre installed dell settings now says I need to enter a valid code to activate (even though it successfully set up). Tried recovery with the disc I made with my original Win 8 installed and it is saying the disc is not correct. So I will have to reinstall once more when the dell OEM disc arrives in the mail. Tesla1856 you are right about the restore from the DELL factory installed OEM version of Win 8 - when I did it that way the first time all my Alienware software was still installed which I thought was odd - the restore reinstalled Win 8 and the dell software while erasing everything else, which kept me from being able to optimize. The truly fresh install using my Win 8 Pro upgrade media from another computer wiped it clean and the drive optimized from the get go. Hmm just realized, if I use the DELL OEM Win 8 Disc when I get it will it put all the other programs from DELL back on, or be a fresh install?

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Tesla1856
6 Gallium

Re: IDE ATA/ATAPI controllers not showing up, unable to TRIM SSD

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I just quickly did the full reinstall erasing all info from my C drive - and it worked!

Good. Yes, I expected it would.

 


Registered Microsoft Partner and Apple Developer
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Accept as Solution" button on any post that answers your question best.
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