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andyrey
2 Iron

Install of Realtek RTS5209 Card Reader Driver fails

I ran the driver update at http://www.dell.com/support/drivers/us/en/19/ServiceTag/<ADMIN NOTE: Service tag removed per privacy policy>?retrieveState=True and it said that I should install the Realtek RTS5209 Card Reader Driver .  My system is an Alienware 18 Windows 8.0 factory installed  The installation fails.   The log is attached.

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2 Replies
AndrewSi
4 Germanium

RE: Install of Realtek RTS5209 Card Reader Driver fails

Hi Andy.

In the attached file you supplied I found this:

[12/09/13 14:09:03] Name of Exit Code: DEP_SOFT_ERROR

You can check it yourself in your own copy, here's what I found as an explanation for that particular error.

2313.Capture.PNG

andyrey
2 Iron

RE: Install of Realtek RTS5209 Card Reader Driver fails

I guess that the automatic detect of the drivers that need updating must be broken.  Thanks

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