Well, I recieved my new alienware R2 15, 16 days ago and the laptop was amazing when I used it at first. But then I was shocked when I was browsering the internet yesterday without plugging it to the AC adapter (the battery was full) it became suddenly overheated. I became anxious about this and decided to turn it off. I came back an hour later and it simply wasn't working. I talked to the Tech support and they said they will send a box etc. I wanna ask you guys if this issue is common for alienware laptop. It's been 15 days and this happens! weird for such a good laptop.
My first A15 R1 had a bad headphone jack. Dell sent me a coffin but I just exchanged it with Best Buy for another new one. That one has been working fine. Sometimes stuff happens with technology, it's annoying.