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Keyboard help

I need help with my Alienware 18. You see, when I'm on my Alienware, to get any response from the keyboard I have to hold down a single key for like 5 seconds and continue from their. Now I would assume this were a virus or broken computer, but on the sign in screen the keyboard works perfectly fine and only acts up when I get into the computer. I've tried restarting the computer multiple times and it does nothing. Please help.

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RE: Keyboard help


To better assist you, please confirm your Alienware model name and revision. Do you have to hold down every key that you want to type for it to respond or you only have to do that once? If this issue started recently, you could try doing a System Restore. 

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