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hardkhor
1 Nickel

M11x Games Freezing

This is an ongoing problem with many users on notereview's forums having the same issue. The steps are as occurs:

 

the issue has been described many times but for last time sakes lets put it here:

-playing random game
-freezes in "x" amount of time
-alt tab (does not usually work) or control alt delete out of the game
-game does not close
-m11x is still functional in other purposes but again, the game is still frozen
-cannot shut down or reboot
-must press power button to power off to reboot again
-seemly does not have an effect based on whether oc'd or not. even if all oc'd settings are off, it still happens
-occurs in a lot of games (NOT JUST GAMES BY BLIZZARD)
-if your m11x is prone to freezing, pretty much all games will freeze

 

Like I said, I've tried OC on and off. I've tried clean installs of the 335m drivers both on dell's and nvidia. Neither of them fix this problem. I don't know what the problem is but there is over 20 pages of the same situation. Is there a fix yet?

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65 Replies
hardkhor
1 Nickel

Re: M11x Games Freezing

Ongoing threads from notebook review:

http://forum.notebookreview.com/alienware-m11x/526128-nvidia-geoforce-gt-335m-causes-game-crashes-12.html

and

http://forum.notebookreview.com/alienware-m11x/494366-totally-random-lockups.html

and

http://forum.notebookreview.com/alienware-m11x/545868-m11x-r2-problem-playing-mmos.html

 

along with the many other minor threads here and there that state this problem.

 

can we do anything to assist this search?

 

 

one user notes it might be the memory module:

http://forum.notebookreview.com/alienware-m11x/548402-random-freezes.html

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Re: M11x Games Freezing

Experiencing the exact same issue since purchasing the R2. It´s completely random and can occur 3 times in 10 mins or not for hours. Makes playing games a frustrating experience and I specifically bought this netbook for playing games. Can we get a confirmation that Dell/Alienware acknowledges this issue and are working on a solution? And like the OP said: can we provide any data that will assist this?

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Moderator
Moderator

Re: M11x Games Freezing

Acknowledge and working? Not from engineering.

* All gaming should be done with the AC adapter plugged in
* Make sure you have reloaded the Dell Bios, Dell video card driver, Dell Command Center
* All overclocking should be disabled and the Bios set to our Factory defaults
* M11x, make sure you pressed FN+F6 and chose Discrete before gaming
* M11x-R2, right click on the game icon on the desktop
* Highlight "Run with graphics processor"
* Left click High-performance NVIDIA processor
NOTE: This is a one time selection and the settings will revert to the the default application profile, the next time the application is launched

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C_ronic
4 Tellurium

Re: M11x Games Freezing

All gaming should be done with the AC adapter plugged in

So much for gaming on the GO! 

Alienware Aurora

i7 920@3.3ghz

ATi 6950 2GB @6970 Full Unlock

6GB Tri-Channel 1333mhz RAM

2x 500GB Barracuda HDD Raid 1

2x 60GB OCZ VERTEX 2 SSD Raid 0


 

 

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C_ronic
4 Tellurium

Re: M11x Games Freezing

My laptop games fine on battery probably because its not an Alienware and it caters to all gamers.

Alienware Aurora

i7 920@3.3ghz

ATi 6950 2GB @6970 Full Unlock

6GB Tri-Channel 1333mhz RAM

2x 500GB Barracuda HDD Raid 1

2x 60GB OCZ VERTEX 2 SSD Raid 0


 

 

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hardkhor
1 Nickel

Re: M11x Games Freezing

All steps were done and it does not help

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BiiF
1 Nickel

Re: M11x Games Freezing

Just wanted to add my experiences to the thread.

I have a brand-new M11X-R2 that always run on power adapter (like it matters) and on the NVidia GPU for all games.

 

Seems clear that its just some games that will produce this issue.  And also, at least in my case, this only happens in games. So it seems that theres an issue with a lot of games not being compatable with the GeForce 335M card. But even so, the processes should not hang in such a way that the only way out is to force-shutdown using the power button on the laptop.

This is the games ive tried:

Warhammer 40k Dawn Of War - No issues

Lineage 2 C7 - Freezes after 20-30mins. Everytime.

Lord of the rings Online - Freezes randomly, often in places that would use more GPU and mem. Still the game is nowhere near the maximum potential of the M11X.

 

From reading other posts i gather that WoW has the same problem. So it seems theres an issue with MMORPGs or just older games.

Has Dell acknowledged that this is a problem? I dont think you can find many M11X-users that can play, for instance, WoW without issues.

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Re: M11x Games Freezing

I can acknowledge WoW has the exact same issues. Just read the notebookreviews thread, I estimate at least 30% of the posts concern WoW players. Blizzard has already acknowledged this is an issue and they will look into it (also see the relevant post about it in the notebookreview thread), but since its occurring in other games as well, its essentially a Dell/Alienware issue.

 

 

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C_ronic
4 Tellurium

Re: M11x Games Freezing

I agree it happens In other games so its not Blizzards problem. I also have a laptop with a 335m and it plays WoW just fine.

Alienware Aurora

i7 920@3.3ghz

ATi 6950 2GB @6970 Full Unlock

6GB Tri-Channel 1333mhz RAM

2x 500GB Barracuda HDD Raid 1

2x 60GB OCZ VERTEX 2 SSD Raid 0


 

 

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