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simon1991
1 Nickel

M14X R2 BIOS A10 update and I'm scared!!!

I just updated my BIOS and after restarting, my laptop kept starting but before it could get to loading Windows it would freeze and then shut down completely, after many tries it has started but I'm worried about turning my laptop off for fear of it happening again! using CPUID my laptop's temperature isn't exceeding 38C so it isn't overheating! any help would be muchly appreciated!

Many Thanks 

Simon Adshead

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3 Replies

Re: M14X R2 BIOS A10 update and I'm scared!!!

Hi Simon,

Request you to use the below link and run a Diagnostic test to find out if there is hardware malfunctionality:

http://dell.to/OUGnqT

Also let me know the reason why BIOS update was initiated?

Do reply with test results.

To know more about Dell’s products, services and drivers & downloads, please go to http://dell.to/QjjZDA

Thanks and Regards,
Kiran Kumar
Dell Social Media and Community Professional
Order Status : http://dell.to/1fgKSTr
Download Drivers : http://dell.to/1hcxG98

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simon1991
1 Nickel

Re: M14X R2 BIOS A10 update and I'm scared!!!

No hardware errors, and I was downloading up[dates for my drivers from the dell download site and that must have been one of the updates downloaded! The problem appears to be under control now but still wondering why it happened. Smiley Happy

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Re: M14X R2 BIOS A10 update and I'm scared!!!

Hi simon1991,

Thank you so much for downloading the updates. Like you said one of the updates could have fix the issue but we would not be able to check for it now. However when this happens next time I would request you to do an update and after reach update restart the computer so that we can check the issue

Thanks and Regards,
Kiran Kumar
Dell Social Media and Community Professional
Order Status : http://dell.to/1fgKSTr
Download Drivers : http://dell.to/1hcxG98

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