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GalacticSniper
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M17x-R1, Insert Buttons Not Responding

 Computer: Alienware M17x R1 -  Windows 7 64-Bit Home Edition - Note: First Used In January Of This Year.

Need Help With: Insert Buttons Not Responding.

The Problem: There are two INSERT buttons, one INSERT, and the other INS, which is on the keypad, and the INSERT is a function key which is right above BACKSPACE neither of which work, I've been having to use my really old computer too use INSERT, which is just a pain. If anyone has any knowledge on how to fix this problem, I'd like to hear it.

Thanks.

-GalacticSniper

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5 Replies
Moderator
Moderator

RE: M17x-R1, Insert Buttons Not Responding

Hello Galacticsniper!

Are you able to connect an external keyboard to the system just to confirm if its hardware or a software issue?

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GalacticSniper
1 Nickel

RE: M17x-R1, Insert Buttons Not Responding

I'll try, thanks.

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GalacticSniper
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RE: M17x-R1, Insert Buttons Not Responding

ok, just tried a keyboard of mine, did not work, so I'm assuming that it's a software problem.

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Mr. Fox
4 Ruthenium

RE: M17x-R1, Insert Buttons Not Responding

Maybe try reinstalling Alienware OSD? This is what controls the function keys.

Alienware OSD Application, v.2.21, A03 | M17xR1


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GalacticSniper
1 Nickel

RE: M17x-R1, Insert Buttons Not Responding

I'll try, thanks.

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